JENNIFER LOZANO
Corpus Christi,TX
Summary
Customer focused lash artist with a passion for helping clients of all ages to look and feel their best. Exceptional ability to build authentic connections and provide confidence. Also, seasoned restaurant worker with lots 10t years experience looking to utilize my extensive front of house expertise in communication, customer service, and level headed
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
8
8
years of professional experience
Work History
Server /Cocktail/ Bartender
El Camino
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Lash Artist
Amazing Lash Studio
01.2021 - 01.2024
- Opening and close salon five days per week
- Maintaining cleanliness
- Completed checklist and compliance with all safety and regulatory guidelines
- Experience in the art of applying individual extensions
- Worked with guys to understand individual needs and visions for their lashes
- Perform lash and brow tint, brow lamination, and lash lifts
- Practice proper sanitation as per Texas state board of cosmetology
- Educated clients on proper lash care techniques to prolong the life of their extensions and promote optimal eye health.
- Upsold additional services such as lash lifts, tinting, and brow shaping, boosting overall revenue for the salon.
- Maintained proper sanitation, sterilization, and safety procedures to ensure a safe and healthy environment for both clients and staff.
- Contributed to social media marketing efforts by creating engaging content showcasing various lash styles and transformations.
Head Waiter/ Bartender
Alamo Drafthouse
01.2017 - 01.2019
- Trained staff members on use of POS system.
- Supervised server staff and simultaneously served personal section of tables.
- Utilized knowledge of menu offerings to upsell specials and premium dishes, contributing positively to the restaurant''s overall revenue.
Education
No Degree - Licensed Cosmetologist
Aveda Institute
Corpus Christi, TX01-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Service prioritization
- Team collaboration
- Sales expertise
- Sales techniques
- Suggestive selling
- Server training
- Team player
- Reliable and responsible
- Multitasking Abilities
Awardsandacknowledgements
- Licensed cosmetologist
- TA BC certified
- Experienced in brow, tint, lash, lifts, and extensions
- Food handlers license
Timeline
Server /Cocktail/ Bartender
El Camino
01.2024 - Current
Lash Artist
Amazing Lash Studio
01.2021 - 01.2024
Head Waiter/ Bartender
Alamo Drafthouse
01.2017 - 01.2019
No Degree - Licensed Cosmetologist
Aveda Institute