Jennifer Lukowski
Summary
Accounts receivable and accounts payable professional with over 35 years of experience in customer and vendor dispute resolution. Strong analytical skills and attention to detail ensure accurate transaction records. Proven track record of fostering effective communication across departments to enhance operational efficiency.
Overview
35
35
years of professional experience
Work History
Accounts Receivable Analyst
Kem Krest
Elkhart, Kansas
11.2015 - 05.2026
- Analyzed aging reports to identify and resolve outstanding receivables and discrepancies.
- Processed manual billings and credits to ensure accurate customer accounts.
- Maintained meticulous transaction records while processing payments.
- Investigated customer complaints regarding billing issues and resolved disputes promptly.
- Developed training materials for new accounts receivable staff members.
- Provided guidance on accounts receivable inquiries from other departments or external customers and vendors.
Accounts Payable Assistant
American Green Technology
South Bend, IN
03.2013 - 11.2015
- Processed vendor invoices to ensure timely payment and accuracy.
- Maintained organized records of accounts payable transactions and supporting documentation.
- Reviewed purchase orders against invoices to confirm consistency and compliance.
- Utilized accounting software to monitor payments and manage vendor accounts.
- Generated weekly check runs for approved invoices.
Accounts Receivable Coordinator
Pinnacle of Indiana
Mishawaka, IN
03.2007 - 11.2013
- Managed customer accounts, ensuring timely invoicing and precise record-keeping.
- Processed payments and efficiently applied credits to customer accounts.
- Matched employee receipts with credit card statements for accuracy.
- Responded to customer inquiries via phone, email, or mail regarding accounts receivable status.
- Compiled weekly and monthly reports summarizing total amounts collected from each customer.
Accounts Receivable Manager
Press Ganey Associates
South Bend, IN
04.1991 - 03.2007
- Managed accounts receivable processes, ensuring timely payment collection and reducing outstanding balances.
- Oversaw billing operations, efficiently resolving client discrepancies to maintain strong relationships.
- Developed training materials for staff on accounts receivable best practices.
- Analyzed aging reports to identify overdue accounts and initiate follow-up actions.
- Facilitated communication between finance and sales teams regarding account status updates.
- Maintained accurate records in financial systems for compliance and reporting purposes.
- Assisted in month-end closing process, including account reconciliations, journal entries, and accruals.
Education
Associate of Applied Science - Accounting And Finance
Indiana University, South Bend
South Bend, IN05-1996
Skills
- Invoice processing and reconciliation
- Payment processing
- Aging report analysis
- Discrepancy resolution
- Account management
- Customer relationship management
- Attention to detail
- Effective communication
Accomplishments
- Employee of the month - 2022 - Kem Krest
Timeline
Accounts Receivable Analyst
Kem Krest
11.2015 - 05.2026
Accounts Payable Assistant
American Green Technology
03.2013 - 11.2015
Accounts Receivable Coordinator
Pinnacle of Indiana
03.2007 - 11.2013
Accounts Receivable Manager
Press Ganey Associates
04.1991 - 03.2007
Associate of Applied Science - Accounting And Finance
Indiana University, South Bend