Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Security OfficerSales AssociateWork Type
Full TimePart TimeSeasonal WorkLocation Preference
On-SiteLocation: Salem, OR, US
Open to relocation: No
Open To Work
Jennifer Croy
Salem,OR
Work Preference
Summary
Dedicated sales associate with strong customer service skills and a proven track record in fostering relationships, ensuring satisfaction, and enhancing store appeal through effective teamwork.
Overview
7
7
years of professional experience
Work History
Sales Associate
Empire Vape and Smoke Shop
Bryant, AR
09.2025 - 11.2025
- Assisted customers with product selection and provided recommendations based on needs.
- Maintained cleanliness and organization of sales floor to enhance customer experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Educated customers on product features, benefits, and safe usage practices for various items.
- Handled inventory management tasks, including restocking shelves and monitoring stock levels.
- Responded to customer inquiries and resolved issues promptly to ensure satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Food Delivery Driver
DoorDash
Austin, TX
02.2023 - 11.2025
- Delivered food orders efficiently, ensuring on-time arrival and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times and minimize delays.
- Communicated effectively with customers regarding order status and delivery instructions.
- Conducted quality checks on food items before delivery to maintain high standards.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Addressed issues and resolved customer complaints to establish trust and reliability.
Uber Driver
Uber
Austin, TX
02.2022 - 10.2024
- Delivered exceptional customer service by ensuring safe and timely transportation for passengers.
- Navigated efficiently using GPS systems to optimize routes and minimize travel time.
- Maintained vehicle cleanliness and performed routine inspections to ensure operational safety standards.
- Managed trip requests effectively, adapting to high-demand periods while maintaining service quality.
- Leveraged feedback to enhance rider experience, resulting in increased satisfaction ratings over time.
- Implemented strategies for reducing idle time between rides, enhancing overall efficiency of operations.
- Delivered passengers to destinations safely and on time.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Followed applicable traffic regulations and traffic laws.
- Developed deep knowledge of local routes and area destinations.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Followed designated routes and schedules while operating vehicles.
- Adhered to tight schedule and met departure and arrival deadlines.
Sales Associate
Walgreens
Austin, TX
10.2021 - 03.2023
- Collaborated with team members to achieve sales targets and improve service delivery.
- Participated in training sessions to enhance product knowledge and improve sales techniques.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Security Officer
Allied Universal
Austin, TX
05.2019 - 07.2021
- Monitored facility access to enhance safety and security measures.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded to incidents promptly, ensuring swift resolution and documentation.
- Collaborated with law enforcement during investigations to provide necessary support.
- Trained new security personnel on protocols and emergency procedures.
- Developed incident reports accurately detailing events for management review.
- Implemented improved surveillance techniques, increasing overall monitoring efficiency.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
Education
GED -
Leander High School
Leander, TX07.2013
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
- Money handling
Timeline
Sales Associate
Empire Vape and Smoke Shop
09.2025 - 11.2025
Food Delivery Driver
DoorDash
02.2023 - 11.2025
Uber Driver
Uber
02.2022 - 10.2024
Sales Associate
Walgreens
10.2021 - 03.2023
Security Officer
Allied Universal
05.2019 - 07.2021
GED -
Leander High School