Jennifer Marcus
Cleveland,GA
Summary
- During my 11 years at Walmart I held many different management positions so it’s not limited to hardlines. I have worked grocery, front end, and receiving. I excelled very fast when I began my employment at Walmart.
- I go above and beyond everyday and put 110% into everything I do. I am a very driven individual and do not believe in missing work if I absolutely do not have to. I think I would be an asset to any company due to my dedication, commitment, and extreme work ethic.
Overview
17
17
years of professional experience
Work History
Hardlines Team Lead
Walmart
Cleveland, GA
05.2013 - 01.2024
- Ensured Hardlines team members adhered to company policies and procedures.
- Provided guidance, coaching, and development opportunities for team members.
- Conducted regular performance reviews of team members.
- Conducted weekly and monthly firearm audits to ensure safety and compliance.
- Developed strategies to increase sales and promote products within the Hardlines department.
- Assisted customers with locating merchandise and providing product information.
- Worked closely with other departments to resolve issues quickly and efficiently.
- Tracked inventory levels using computerized systems and ordered additional items as necessary.
- Enforced safety regulations among staff members while on duty.
- Supervised daily operations of the Hardlines department including scheduling, merchandising, inventory management, and store layout.
Manager/Waitress Supervisor
Glendas Reataurant
Cleveland, GA
04.2007 - 02.2013
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Analyzed customer feedback data to develop action plans for improving services offered.
Education
GED -
North Georgia Technical College
Clarkesville, GA05-2009
Skills
- Employee Training
- Merchandising Strategies
- Staff Scheduling
- Stockroom Organization
- Safety Procedures
- Sales Reporting
- Planogram Execution
- Sales Floor Support
- Merchandise Display
- Product Ordering
- Product Rotation
- Customer Engagement
- Stock Replenishment
Timeline
Hardlines Team Lead
Walmart
05.2013 - 01.2024
Manager/Waitress Supervisor
Glendas Reataurant
04.2007 - 02.2013
GED -
North Georgia Technical College