Jennifer Martinez
New York,NY
Summary
Dynamic leader with proven ability to enhance organizational performance through effective team building and customer service strategies. Demonstrated success in quickly adapting to new roles and implementing impactful changes that drive company growth. Expertise in training, monitoring, and morale-boosting techniques to elevate employee engagement and productivity.
Overview
18
18
years of professional experience
2
2
Certifications
Work History
Catering Manager
Restaurant Associates
New York, New York
05.2008 - Current
- Coordinated catering events from initial planning to successful execution for various clients.
- Partnered with chefs to develop menus tailored to customer tastes.
- Developed relationships with vendors for quality food and supply sourcing.
- Coordinated delivery times with clients and ensured that all items ordered arrived on time.
- Resolved customer complaints promptly, maintaining strong client relationships.
- Managed inventory of food supplies for upcoming catered events efficiently.
- Oversaw accounts payable and receivable for multiple client accounts accurately.
- Maintained organized filing system for invoices and receipts.
- Collaborated with auditors during annual financial audits efficiently.
- Generated invoices for clients and tracked customer payments.
- Performed month-end closing activities to maintain accurate financials.
- Prepared financial statements, including balance sheets and income statements.
- Promptly resolved billing discrepancies with vendors and customers
- Verified vendor invoices against purchase orders before payment processing.
- Handled sensitive financial information with confidentiality and integrity.
- Organized pantry items to ensure efficient daily food service operations.
- Inspected equipment daily to confirm proper functioning prior to use.
Education
Some College (No Degree) - Nursing
Harrisburg Area Community College
Harrisburg, PASkills
- Event coordination
- Inventory management
- Customer relationship management
- Problem solving
- Food presentation
- Invoice processing
- Account reconciliation
- Budget management
- Effective communication
- Accounting and bookkeeping
Certification
Food Protection Certificate
Timeline
Catering Manager
Restaurant Associates
05.2008 - Current
Some College (No Degree) - Nursing
Harrisburg Area Community College