Jennifer Michelle Villanueva Ibarra
Canoga Park,CA
Summary
Dear Hiring Manager, Thank you for the opportunity to apply for the medical assistant role at your company. After reviewing your job description, it's clear that you're looking for a candidate that is familiar with the responsibilities associated with the role, and can perform them confidently. Given these requirements, I am certain that I have the necessary skills to successfully do the job adeptly and perform above expectations. Over the course of my 2+ years careers, I've developed a skill set directly relevant to the role, including conflict resolution, communications and patient needs assessment. Overall, I have consistently demonstrated teamwork, problem-solving and organizational abilities in every aspect and I invite you to review my detailed achievements in the attached resume. After reviewing my resume, I hope you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my specific skills and abilities will benefit your organization. Please contact me at (747) 263-4778 or via email at Jenniferv1803@gmail.com to arrange for a convenient meeting time. Thank you for your consideration, and I look forward to hearing from you soon. Sincerely, Jennifer Villanueva
Overview
2
2
years of professional experience
Work History
Cashier
Brent’s Deli
Northridge, CA
05.2025 - Current
- Greeted customers entering the restaurant
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
Store Associate
Pacsun Retail Store
Northridge, CA
03.2025 - Current
- Helped customers find and select products.
- Operated cash register to handle purchases, refunds, and exchanges for customers.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information
Store Associate
Abercrombie & Fitch
Topanga, CA
01.2024 - 04.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Medical Assistant
Dilanchian Chiropractor
Van Nuys, CA
03.2023 - 11.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings and heights
- Documented medical data in patient charts, facilitating acurate records.
- Scheduled appointments and maintained patient records.
- Patient’s S t o c k e d supplies and instruments for examination rooms.
Education
Nursing
Los Angeles Pierce College
Woodland Hills, CAWest Valley Occupational Center
West Hills, CA06.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Professionalism and courtesy
- Conflict resolution
- Product knowledge
- Issue resolution
- POS system operations
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Vital sign monitoring
- Phlebotomy
- Data entry
- Reliable team player
- CPR
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Cashier
Brent’s Deli
05.2025 - Current
Store Associate
Pacsun Retail Store
03.2025 - Current
Store Associate
Abercrombie & Fitch
01.2024 - 04.2025
Medical Assistant
Dilanchian Chiropractor
03.2023 - 11.2023
Nursing
Los Angeles Pierce College
West Valley Occupational Center