JENNIFER MOLINA VEGA
Butner,NC
Summary
As a professional with high standards and a focus on results, proficient at managing customer interactions and providing exceptional service. Known for reliability and adaptability in dynamic environments, ensuring seamless team collaboration and positive outcomes. Detail-oriented individual with exceptional communication and time management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments like the pharmacy.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pharmacy Customer Service Associate
Walgreens
01.2025 - Current
- Assisting customers at the pharmacy counter
- Answering basic questions about medications (without giving medical advice)
- Handling transactions and processing insurance claims
- Organizing inventory (Bin Rec)
- Helping with prescription refills and pickups
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
Customer Service Associate
Walgreens
01.2024 - Current
- Assisting customers with purchases and product inquiries
- Operating the cash register and handling transactions
- Stocking shelves and organizing merchandise
- Promoting Walgreens rewards programs and sales
- Assisting with returns and exchanges
- Maintained a high level of product knowledge, providing accurate information to customers.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
Education
Electrical Systems Technology
Durham Technical Community College
Durham, NCSkills
- Time management
- Organized
- Strategic
- Bilingual (English and Spanish)
- Insurance processing
- Inventory organization
Certification
Pharmacy Technician 01/2025 to Current
Languages
English
Spanish
Timeline
Pharmacy Customer Service Associate
Walgreens
01.2025 - Current
Customer Service Associate
Walgreens
01.2024 - Current
Electrical Systems Technology
Durham Technical Community College
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