JENNIFER N. GREEN
Meta (Randstad Sourceright Contract)
AUSTIN,TEXAS
1
Certification
13
years of professional experience
Detail-oriented and highly organized Talent Acquisition & HR Professional with experience in recruiting coordination, high-volume scheduling, HR support, and candidate experience management. Adept at utilizing ATS platforms, HRIS systems, and compliance processes to streamline hiring operations. Passionate about delivering an exceptional candidate experience while supporting corporate talent acquisition and HR functions in dynamic, fast-paced environments.
Work History
Recruiting Coordinator
1 Year 4 Months- Partner with recruiters, hiring managers, and outsourcing teams to share feedback and data improving overall standard operating procedures, addressing social and technical roadblocks, and improving the candidate experience.
- Scheduled an average of 100+ interview sessions weekly across multiple time zones while focusing on attention to detail, pipeline differences and nuances, and complex scheduling parameters.
- Optimize ATS workflows and hiring processes to improve efficiency and candidate tracking.
- Achieved a candidate experience survey score average of 94% scored upon attentiveness, ease of scheduling, information clarity, timing and overall satisfaction.
- Lowered overall escalation volume by 80% across multiple pipelines and workflows by ensuring all stakeholders are confirmed eliminating stakeholder
- No show
- Sessions.
- Maintained an audit score of 96% measuring interview accuracy, timeliness, coordination with stakeholders, confirmation with candidate, and commitment of following standard operating procedures.
Customer Service Agent
1 Year- Assisted Passengers with check-in, re-booking and boarding procedures, consistently maintaining a high level of customer service.
- Assisted customers with mishandled and lost baggage, claim processing in Net Tracer system.
- Managed Ops Suite software to track flight status, answer passenger questions and concerns with updated information on flight delays, gate changes and cancellations.
- Maintained and updated applicant tracking system with coordinating and scheduling 300+ of high volume interviews.
- Ensured adherence to FAA regulations and airline policies for safety compliance.
- Performed various roles including ticket counter operations, lobby assistance and gate management.
Recruiting Coordinator
1 Year 6 Months- Managed 1,000+ weekly interviews across the applicant tracking system and coordinated scheduling updates.
- Reduced interview rescheduling by 5% through closer coordination with recruiters and candidates.
- Coordinated the Champion Global Call Program, expanding accessible candidate support beyond the core interview process.
- Tracked pilot team and individual performance in Google Sheets through automated data aggregation.
- Resolved global web chat inquiries, rescheduled interviews, and troubleshot Google Meet video issues.
- Managed job application uploads and sourcing workflows in G-Hire for candidate processing.
- Managed interview and onboarding communications through email, calendar invites, and recruiter updates.
Recruiting Coordinator II
4 Months- Managed high-volume interview scheduling for technical and non-technical.
- Maintained and updated applicant tracking systems (ATS with candidate information.
- Coordinated interview panels, aligned hiring manager’s availability, and streamlined interview processes.
- Supported offer processes, background checks, and candidate onboarding documentation.
Recruiting Coordinator
6 Months- Created and sent offer letters while ensuring timely background check processing.
- Scheduled 10+ interviews daily, ensuring all stakeholders were aligned.
- Verified candidates contact and mailing address information for travel arrangements and equipment shipments.
- Started the recruitment pre-onboarding communication process via phone and/or virtual of next steps and followed up with email of instructions.
- Uploaded candidate applications, processed onboarding documentation, and coordinated recruiter updates.
Patient Service Representative/Administrative Assistant
1 Year 5 Months- Provided administrative support to 6 Medical Oncology Physicians across daily clinic operations.
- Verified e-Health requests were completed within a 24-hour turnaround.
- Checked in and out new and returning patients while updating demographic and insurance information accurately.
- Processed patient registrations, obtained consents and authorizations, and collected copayments and balances.
- Scheduled and rescheduled appointments, blocked urgent visit times, and coordinated with the Infusion Team.
- Managed medical records, pathology slides, imaging discs, and scanned documents in patient charts and Media Manager.
- Supported paperwork for FMLA, disability, return-to-work, jury duty, and handicap parking requests.
Administrative Assistant
6 Years- Primary points of contact for family inquiries provide general information about center activities.
- Processed incoming and outgoing mail, email, and fax communication in a timely manner.
- Mained physical and digital files for senior participants, including emergency contacts, medication lists, and care plans.
- Tracked required health documents, immunization records and state or local licensing compliance forms.
- Ensured all medical and personal participant records remain strictly confidential in compliance with HIPAA and facility guidelines.
- Processed monthly participant enrollments, attendance logs, meal counts and program statistics for the director.
- Manage calendars, schedule team meetings, coordinate special events or family workshops.
- Monitor and reorder facility supplies, manage equipment maintenance, and coordinate vendor deliveries.
Receptionist
9 Months- Greeted visitors, family members, and incoming patient admissions in a warm, empathetic, and friendly manner.
- Answered phone calls promptly, identifying the caller’s needs and routing them to the correct department or nursing station. .
- Provided general clerical help to the facility management team, including copying, faxing, and scanning essential healthcare documents.
- Received, sorted and ensured distribution of daily mail and packages to both staff and residents in a timely manner.
Education
Skills
Workday
Greenhouse
G-Hire
Prelude
Schedulr
BambooHr
CheckR
EPIC
Palpatine
Sky Vine
ChatGPT
Claude AI
Gemini
Google Suite
Microsoft Teams
Slack
Zoom
WebEx
WorkPlace Chat
CRM
JAVA
Microsoft Office
Google Calendar
Outlook
LinkedIn
Skype
ICIMS
Matrix
Microsoft Word
Excel
Offer Management
Onboarding
Background Checks
Certification
Associate Professional in Human Resources Certification 2025, (Online course) HR Certification Institute - APHR
Timeline
Recruiting Coordinator
Meta (Randstad Sourceright Contract)
02.2025 - 06.2026Read More
Customer Service Agent
Southwest Airlines
01.2024 - 01.2025Read More
Recruiting Coordinator
Google, Adecco Staffing (Contract)
06.2022 - 12.2023Read More
Recruiting Coordinator II
Apple (Contract)
02.2022 - 06.2022Read More
Recruiting Coordinator
Staffmark Agency (Indeed Contract)
07.2021 - 01.2022Read More
Patient Service Representative/Administrative Assistant
Northwestern Medicine Hospital Chicago, IL
01.2020 - 06.2021Read More
Receptionist
Aria Post Acute Care (Symphony at Aria)
02.2013 - 11.2013Read More
Administrative Assistant
Metro Resource Center (Adult DayCare)
01.2013 - 01.2019Read More
Douglas Mac Arthur High School
Read More