Summary
Overview
Work History
Education
Languages
Skills
Timeline
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Jennifer Nogues

Pinecrest,FL

Summary

Dynamic and results-driven Loan Processor with over 15 years of experience dedicated to safeguarding organizational credibility while delivering exceptional support to loan seekers. Expertise in efficiently guiding qualified applicants through the loan acquisition process, ensuring timely approvals and thorough evaluations of applications. A strong track record in addressing customer needs, presenting comprehensive financial options, and fostering trustworthy relationships underscores a commitment to excellence. Proficient in adhering to all regulatory requirements while providing insightful assistance throughout the lending journey.

Overview

11
11
years of professional experience

Work History

Loan Processor

Amerisave Mortgage
04.2025 - Current
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
  • Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Set up and completed loan submission packages.
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.
  • Promoted a positive work environment through effective communication skills and teamwork initiatives.
  • Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
  • Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of loan processes.
  • Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
  • Improved loan processing efficiency by streamlining documentation and communication procedures.
  • Collaborated with other departments including sales, underwriting, legal teams for seamless coordination during the entire loan cycle process.

Loan Processor/Port Closer

Platinum Title of South Florida
01.2022 - 08.2023
  • Developed trustworthy relationships with clients seeking loans.
  • Ran thorough credit reports and advised clients on their financial situations.
  • Helped client to understand the terms of the best loan suited for them and their lifestyle.
  • Worked quickly and efficiently to have loans processed as quickly as possible.
  • Increased the rate of return clients with unparalleled customer service and a commitment to satisfaction.
  • Processed loan applications and other paperwork in accordance with regulations.
  • Communicated loan status updates to borrowers and third parties to ensure timely completion of loan applications.

Commercial Loan Processor

Brillient
03.2020 - 05.2022
  • Reviewed loan applications and assist home buyers seeking mortgage loans.
  • Assisted home buyers with gathering the proper documentation for loan approval.
  • Ordered credit and title reports.
  • Ensured the privacy and security of a customer's files every step of the way.
  • Communicated with attorneys, county clerks, and title companies.
  • Made recommendations for alternate actions as needed.
  • Processed hundreds of loan applications in a timely and effective manner.
  • Increased rate of return clients with unparalleled customer Knowledge of Banking service and a commitment to satisfaction.
  • Manager customer loan portfolios, ensuring timely payments and tracking loan performance.

Loan Processor

GN Mortgage
03.2015 - 03.2020
  • Loan Processor with any clerical and administrative duties necessary.
  • Became very familiar with the loan process and cultivated positive relationships with those involved in the process.
  • Supported managing partners of the company by assisting with duties as needed.
  • Worked quickly and efficiently to have loans processed as quickly as possible.
  • Slashed administration cost 30% by negotiated pricing and fees, while ensuring continuation and enhancements of services.
  • Monitored loan applications to ensure timely completion and resolution of any issues.
  • Reviewed and verified accuracy of loan documents to ensure quality control and accuracy.

Education

High School Diploma -

Miami Coral Park Senior High School
06.1995

Real Estate License - undefined

Gold Coast School of Real Estate
02.2004

Languages

English
Spanish

Skills

  • Leadership Skills
  • Analytical Thinking Skills
  • Time Management Skills
  • Risk Assessment Skills
  • Excellent Communication Skills
  • Problem Solving Skills
  • Customer Service Skills
  • Risk Analysis Skills
  • Strong Organizational Skills
  • Knowledge of Banking Computer Software
  • Advanced Mathematical Skills
  • Regulatory compliance
  • Information verification
  • Teamwork and collaboration
  • Data entry
  • Title research
  • Documentation
  • Credit analysis
  • Loan underwriting
  • Loan disclosures
  • Document review

Timeline

Loan Processor

Amerisave Mortgage
04.2025 - Current

Loan Processor/Port Closer

Platinum Title of South Florida
01.2022 - 08.2023

Commercial Loan Processor

Brillient
03.2020 - 05.2022

Loan Processor

GN Mortgage
03.2015 - 03.2020

Real Estate License - undefined

Gold Coast School of Real Estate

High School Diploma -

Miami Coral Park Senior High School

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Jennifer Nogues