Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Jennifer Noonan

Ramsay,MT

Summary

I was born and raised on a ranch in Divide, Montana. Animals have always been my passion. I worked for a short time as a veterinary technologist, but when I received a job offer from FedEx Express in November of 2000 I took it because it offered better pay and benefits. After twenty three years as a courier for Fedex, I am more than ready to return to chase my passion - animals!

Overview

23
23
years of professional experience
1
1
Certification

Work History

Cross Utilized Agent

SkyWest Airlines
07.2021 - Current
  • Assisted passengers with special needs, ensuring a comfortable and stress-free travel experience.
  • Streamlined baggage handling processes for quicker turnaround times and fewer lost items.
  • Enhanced customer satisfaction by providing efficient check-in and boarding services.
  • Deiced aircrafts in inclement weather.
  • Contributed to timely departures by coordinating pre-flight preparations with ground crew and airline staff.
  • Maintained accurate records of passenger information, adhering to strict data privacy regulations.
  • Participated in ongoing training programs, staying current on industry best practices and regulatory requirements.
  • Ensured compliance with federal aviation regulations while performing security-related tasks at the airport terminal checkpoint.

Courier

Fedex Express
11.2000 - Current
  • Job duties include sorting, scanning, loading, and delivering and picking up packages.
  • I am also a dangerous goods specialist, which entails inspecting packages that contain things such as dry ice or radioactive material.
  • Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.

Education

Associate of Science - Veterinary Technology

Eastern Wyoming College
Torrington, WY
05.2000

Skills

  • Exceptional Communication
  • Documentation Management
  • Effective Problem Solving
  • Customer service excellence
  • Training and development
  • Attention to detail
  • Interpersonal skills
  • Effective problem-solving
  • Task prioritization
  • Conflict resolution
  • Adaptability and flexibility

Certification

Montana Vet Tech Certificate, 05/01/00

Additional Information

I have been a courier for FedEx Express for 23 years. I love both my job and my coworkers, but after all these years it is time for a change. Things have happened in my life recently that have made me realize how short life is. I think it is important to feel passionately about the work one does, and my love for animals and their well being is my passion!

Timeline

Cross Utilized Agent

SkyWest Airlines
07.2021 - Current

Courier

Fedex Express
11.2000 - Current

Associate of Science - Veterinary Technology

Eastern Wyoming College

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Jennifer Noonan