Jennifer Orozco
Tulare,CA
Summary
Skilled team player with strong background in work environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with tasks given. Skilled in generic care and providing companionship and direct assistance to cognitively impaired clients. Hardworking and reliable, focused on going above and beyond to support team and serve customers. Motivated to continue to learn and grow.
Overview
8
8
years of professional experience
Work History
Server
Texas Roadhouse
Visalia, CA
03.2023 - Current
- Delivered exceptional customer service by ensuring timely and accurate order fulfillment.
- Trained and mentored new servers on menu knowledge and service protocols.
- Collaborated with kitchen staff to streamline food preparation and improve service efficiency.
- Managed multiple tables effectively, maintaining high standards of guest satisfaction during peak hours.
- Served food and beverages promptly with focused attention to customer needs.
Caregiver
Friendly Companion
Visalia, CA
08.2020 - 06.2021
- Developed engaging activities tailored to residents' interests and abilities.
- Trained new caregivers on best practices in resident care and safety protocols.
- Coordinated schedules for medication administration and medical appointments effectively.
- Implemented feedback mechanisms to improve service delivery within the home environment.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Caregiver
Family Gaither Homes
Tulare, CA
01.2019 - 12.2020
- Provided personal care assistance, ensuring comfort and safety for residents.
- Assisted with daily living activities, promoting independence among individuals.
- Monitored health conditions, reporting changes to healthcare professionals promptly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Sales Associate
Bath and Body Work
Visalia, CA
09.2018 - 01.2019
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained organized inventory displays, promoting product visibility and accessibility.
- Executed daily sales transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve store sales targets consistently.
Team Member
Hot Fries
Visalia, CA
03.2018 - 01.2019
- Assisted in preparing and serving menu items in a fast-paced environment.
- Maintained cleanliness and organization of dining and kitchen areas.
- Provided excellent customer service by addressing inquiries and resolving concerns.
- Collaborated with team members to ensure efficient workflow during peak hours.
Education
Tulare Adult School
Tulare, CAHigh School Diploma -
Tulare Western High
Tulare, CA06-2019
Skills
- Strong work ethic
- Professional appearance
- Customer service,
- Personal hygiene assistance
- Cleanliness standards
- Problem-solving
- Emotional support
- Team collaboration
- Performance improvement
- Respectful and compassionate
Languages
Spanish
Native or Bilingual
Timeline
Server
Texas Roadhouse
03.2023 - Current
Caregiver
Friendly Companion
08.2020 - 06.2021
Caregiver
Family Gaither Homes
01.2019 - 12.2020
Sales Associate
Bath and Body Work
09.2018 - 01.2019
Team Member
Hot Fries
03.2018 - 01.2019
Tulare Adult School
High School Diploma -
Tulare Western High