Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jennifer Ortega

Mercedes

Summary

Outgoing and adaptable professional with experience supporting restaurant operations and collaborating effectively with servers, hosts, and managers. Skilled in delivering exceptional customer service, quickly fulfilling special requests, and maintaining clear communication. A motivated college student with a strong work ethic, proactive attitude, and fast learning ability, seeking flexible part-time opportunities, including evenings and weekends, to contribute to a dynamic team and support organizational goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Server

Olive Garden Restaurant
Weslaco
06.2024 - Current
  • Ensured timely delivery of meals and drinks to tables.
  • Processed payments and transactions with accuracy.
  • Resolved customer inquiries and issues with professionalism.
  • Adhered to health and safety guidelines in food preparation and service.

Education

Bachelor of Science - Communication Disorders

The University of Texas Rio Grande Valley
Edinburg, TX
05-2027

High School Diploma -

Mercedes High School
Mercedes, TX
05-2023

Skills

  • Effective communication
  • Customer service excellence
  • Team collaboration
  • Conflict resolution
  • Time management
  • Menu expertise
  • Allergy awareness

Languages

English
Native/ Bilingual
Spanish
Limited
American Sign Language
Limited

Certification

  • Food Handlers Certification
  • TABC Seller Training Certification

Timeline

Server

Olive Garden Restaurant
06.2024 - Current

Bachelor of Science - Communication Disorders

The University of Texas Rio Grande Valley

High School Diploma -

Mercedes High School

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