Jennifer Padilla
Bayonne,NJ
Summary
Results-driven customer service professional with experience in cash handling and client relations. Demonstrates strong work ethic and time management skills to enhance operational efficiency and deliver exceptional service. Ready to contribute to a dynamic team.
Overview
3
3
years of professional experience
Work History
Customer Service Associate/Cashier
Inserra Supermarkets, Inc.
Bayonne, NJ
09.2024 - Current
- Assisted customers with inquiries and product selections.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained cleanliness and organization of checkout areas.
- Handled returns and exchanges per company policies.
- Educated customers on promotions and store policies.
- Addressed customer complaints with empathy and professionalism.
- Handled cash accurately during each shift.
- Processed payments using cash registers and credit card machines.
- Provided excellent customer service by listening to customer needs and responding accordingly.
- Organized merchandise in the store to ensure items were easy to locate.
- Greeted customers upon arrival and assisted them with their inquiries.
- Followed company policies regarding returns, exchanges, refunds procedures.
- Addressed customer complaints in a timely manner while maintaining a professional attitude.
Reception Assistant
Simply Younique Nail Spa
Bayonne, New Jersey
07.2023 - 12.2023
- Greeted clients warmly and ensured a welcoming atmosphere.
- Managed appointment scheduling using salon management software.
- Answered phone calls and addressed client inquiries promptly.
- Assisted with client check-in and check-out processes efficiently.
- Maintained cleanliness and organization of reception area regularly.
- Processed payments and handled cash transactions securely.
- Answered incoming calls promptly and directed them appropriately.
Education
High School Diploma -
Bayonne High School
Bayonne, NJ06-2026
Skills
- Customer service
- Cash handling
- Reliability and punctuality
- Positive and professional
- Attention to detail
- Strong work ethic
- Time management
Timeline
Customer Service Associate/Cashier
Inserra Supermarkets, Inc.
09.2024 - Current
Reception Assistant
Simply Younique Nail Spa
07.2023 - 12.2023
High School Diploma -
Bayonne High School