Jennifer Padron
Las Vegas
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
7
7
years of professional experience
Work History
Assistant Property Manager
Plenty Of Places
03.2023 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
Trucking Dispatcher
L&Y Trucking LLC
07.2022 - 03.2023
- Managed driver assignments, ensuring optimal use of resources while balancing workload and driver safety concerns.
- Maintained open lines of communication between drivers, warehouse staff, and customers to ensure seamless coordination throughout the shipping process.
- Negotiated rates with carriers to secure competitive pricing for clients without compromising service quality.
- Processed paperwork accurately and efficiently to maintain compliance with industry regulations and standards.
Lead Housekeeping Supervisor
Mastercorp Resort Housekeeping Services
11.2021 - 07.2022
- Developed training programs for new hires, ensuring they were equipped with the necessary skills to perform their duties effectively.
- Evaluated team performance regularly, identifying areas for improvement and providing constructive feedback to promote professional growth.
- Conducted thorough inspections of all areas, addressing any issues promptly to maintain a clean and safe environment for guests and employees.
- Streamlined daily tasks for a more efficient workflow, resulting in increased productivity within the housekeeping team.
- Conducted regular room inspections to verify compliance with housekeeping standards.
Call Center Representative
Laser Spine Institute
01.2018 - 02.2019
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
- Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Education
Cosmetology License -
Paul Mitchell The School
Tampa, FL06-2020
High School Diploma -
Thomas Jefferson High School
Tampa, FL05-2018
Skills
- Strong communication skills
- Telephone and email etiquette
- Leasing and sales
- Staff management
- Data entry
- Customer service focused
- Computer proficiency
- Appointment scheduling
- Paperwork processing
- Payment management
- Problem-solving skills
Languages
Spanish
Native or Bilingual
Timeline
Assistant Property Manager
Plenty Of Places
03.2023 - Current
Trucking Dispatcher
L&Y Trucking LLC
07.2022 - 03.2023
Lead Housekeeping Supervisor
Mastercorp Resort Housekeeping Services
11.2021 - 07.2022
Call Center Representative
Laser Spine Institute
01.2018 - 02.2019
Cosmetology License -
Paul Mitchell The School
High School Diploma -
Thomas Jefferson High School
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