Jennifer Pagliuso
Medford,New Jersey
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Experienced, certified clinical nephrology technician with multiple clinical and professional skills, trained across the healthcare setting.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Davita Dialysis Delran
Delran, NJ
11.2022 - Current
- Handle daily tasks of filing, typing, answering/screening calls, managing office supplies, admit/discharge patients, arrange transportation to and from facility, lead homeroom meetings, educate patients on all modalities of treatment, update patient information in EQRS (ESRD Quality Reporting System), attend Core Team and FHR meetings.
Manager/ Key Holder / Sales Associate
Ragamuffins
Marlton, NJ
01.2010 - Current
- Ensure that each customer receives outstanding service by providing a friendly environment and maintaining solid product knowledge
- Assist in floor moves, merchandising and display maintenance
- Handle all sales and accounting work in Retail Edge.
PD Patient Care Technician/Administrative Assistant
Davita Dialysis Lumberton
Lumberton, NJ
10.2019 - 11.2022
- Assist nurses in daily tasks such as obtaining monthly labs, adequacy (KT/V), Line changes, PET tests, patient education, patient scheduling, maintain patient charts, handling inventory needs, admit/discharge patients and participate in Core Team meetings.
Certified Clinical Dialysis Technician
DaVita Dialysis Lumberton
Lumberton, NJ
10.2013 - 11.2022
- Initiate daily clinic dialysis services including calibration of meters, proper documentation in all logs per protocol
- Provide safe and adequate dialysis meticulously following medical orders including using proper electrolyte baths to maintain proper function, using proper sodium modeling, and drawing labs
- Proficient at venipuncture of arterio-venous fistulas and grafts and maintaining vascular access
- Monitoring patients during medical treatment for vital signs changes or signs and symptoms of adverse reactions
- Assure patient safety
- Educate on home therapies to transition patients to home (PD/HHD)
- Conduct monthly education on various patient safety issues for all clinical staff.
Administrative Assistant
Radey Associates
Cherry Hill, NJ
01.1999 - 01.2002
- Performed administrative work for five Architects and assisted Office Manager
- Responsible for answering all incoming calls, greeting customers and scheduling all meetings with contractors
- Prepared all correspondence, including the meeting minutes and proposals
- Maintained office needs, including ordering supplies, maintained all office machines, scheduled lunches, payroll and handled office finances/data entry for accounting department as necessary.
Loan Clerk
Credit Union Services
Moorestown, NJ
01.1996 - 01.1999
- Daily interaction with customers from five different Credit Unions
- Provided the customers with information about the loan procedures, payment methods, duration of loans and all documentation for loan processing
- Verified, compiled, and sorted all customer information for applications
- Processed loan application information and obtained necessary credit reports
- Notified customers of the acceptance or rejection of their applications
- Processed all payments and referred all delinquent loans to the collection department
- Handled all customer concerns related to existing loans while maintaining excellent customer satisfaction.
Our Lady of Lourdes Medical Center
Camden, NJ
- Developed superb phlebotomy skills in critical care, medical-surgical, and oncology units
- Collected specimens according to established procedures
- Ensured all field phlebotomy and specimens are collected accurately and on time
- Pediatric and geriatric capillary and venipuncture
- Packaged specimens for transport
- Treated all customers in a courteous manner
- Responsible for completing requisitions accurately and on time.
Camden County Health Services
Blackwood, NJ
- Care of long-term care facility residents including supports the activities of daily living to include bathing, dressing, grooming, oral care, feeding, toileting/hygiene, and assisting with mobility and transport
- Provide basic assessment of general health status
- Demonstrated standard precautions including the care of patients in isolation and safe patient practice
- Developed superb phlebotomy skills in critical care, medical-surgical, and oncology units.
Education
Multi Skilled Technician Certificate Program -
Camden County College
01.2012
Liberal Arts -
Burlington County College
Skills
- Travel Coordination
- Clerical Support
- Office Administration
- Spreadsheet Management
- Filing
- Appointment Scheduling
- Minute Taking
- Database Management
- Data Entry
- Workflow Optimization
- Scheduling and calendar management
- Customer Service
- Multi-Task Management
- Administer training modules
- Confidential Document Control
- File Organization
Certification
- Basic Phlebotomy Certification
- ECG Administration
- Training for healthcare professionals and home health aides (HHA)
- Basic Life Support
- Medical Terminology
- Certified Clinical Hemodialysis Technician (CCHT) obtained through NNCC
- Certified CPR (current)
Professional positions
- Davita Modality Lead
- Clinic Safety/OSHA Leader - hold weekly meetings and educate teammates and OSHA policies
- DaVita Rx Lead
Timeline
Administrative Assistant
Davita Dialysis Delran
11.2022 - Current
PD Patient Care Technician/Administrative Assistant
Davita Dialysis Lumberton
10.2019 - 11.2022
Certified Clinical Dialysis Technician
DaVita Dialysis Lumberton
10.2013 - 11.2022
Manager/ Key Holder / Sales Associate
Ragamuffins
01.2010 - Current
Administrative Assistant
Radey Associates
01.1999 - 01.2002
Loan Clerk
Credit Union Services
01.1996 - 01.1999
Our Lady of Lourdes Medical Center
Camden County Health Services
Multi Skilled Technician Certificate Program -
Camden County College
Liberal Arts -
Burlington County College