Jennifer Patron
Summary
Detail-oriented team player with strong customer service skills. Ability to handle multiple tasks. Seeking professional growth and career opportunities.
Overview
9
9
years of professional experience
Work History
Server
Tasty Crab House
07.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Translator and Interpreter
Brothers Painting Services LLC
01.2018 - 07.2021
- Interpreted conversations between Spanish speaking clients and others.
- Proofread, edited and improved documents.
- Developed strategies to perform accurate and consistent translations.
- Paid attention to detail while completing assignments.
Server
GIANT CRAB SEAFOOD RESTAURANT
02.2018 - 02.2021
- Warmly greeted new or returning customers.
- Serve and engage with various customers per shift.
- Ability to execute orders from ideation to completion.
- Maintained and enforced strict and up-to-date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employee safety and customer satisfaction.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Hostess/Cashier
Ramandos Italian
06.2015 - 10.2017
- Greet and escort guests to assigned tables seating 200-300 people per shift.
- Coordinate with waitstaff, kitchen and managers to ensure each guest was assigned and satisfied with their service
- Manage and reserve 50-100 reservations per shift.
Education
High School Diploma -
Myrtle Beach High School
Myrtle Beach, SC06.2016
Skills
- Microsoft Office
- Translator
- Customer relationship management
- Memory Retention
- Positive Attitude
- Exceptional Customer Service
- Spanish
- Guest Engagement
- Cash Handling
Languages
Spanish
Native or Bilingual
References
References available upon request.
Timeline
Server
Tasty Crab House
07.2022 - Current
Server
GIANT CRAB SEAFOOD RESTAURANT
02.2018 - 02.2021
Translator and Interpreter
Brothers Painting Services LLC
01.2018 - 07.2021
Hostess/Cashier
Ramandos Italian
06.2015 - 10.2017
High School Diploma -
Myrtle Beach High School
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