Summary
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Jennifer Perez Manuel

Clarksville,TN

Summary

Insightful multi-Tasking and great time management manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Work History

Manager

Cash City
11.2023 - Current
  • Resolved conflicts, actively listening to concerns and finding appropriate middle ground.
  • Improved marketing to attract new customers and promote business.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved marketing to attract new customers and promote business.

Host

Juicy Seafood
Nashville, TN
  • Assisted managers with quickly resolving service- and food-related issues.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered customer questions about hours, seating, and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Education

High School Diploma -

West Creek High School
Clarksville, TN
05.2021

Skills

  • Workforce Management
  • Business Development
  • Marketing
  • Policy Implementation
  • Financial Management
  • Time Management
  • Customer Service
  • Professionalism
  • Documentation And Reporting
  • Order Accuracy
  • Safe Food Handling
  • Food safety understanding
  • Heavy Machinery Operation
  • Task Prioritization
  • Dependable and Hardworking
  • Complex Problem-Solving
  • Heavy Lifting
  • Team Building
  • Flexible and Adaptable
  • Attention to Detail
  • Machine Calibration

Additional Information

I am a fluent speaker in Spanish and English. I have worked different jobs with different types of work skills. My first job was as a Host at Juicy Seafood located in Nashville,Tn during the summer at 15. I then started school and applied at La Laguna which was closer to home and worked as a waitress,I left during march 2020 when Covid started. My aunt then offered me a job at a sewing military store in which I learned to sew in a week and got a raise. I later applied at El Grullo and worked at the register taking peoples orders and packing. I was working both places while still being in school and later applied at El Grullo full time when my school started doing online classes due to covid cases raising. After working with them for a couple years I moved to Washington state where I worked at a restaurant with a drive through called "El sabor" and then applied at a ranch called "Reber Ranch" in which I packed different types of hay and straw into bags or boxes and prepared them to be shipped off to different state's for stores such as petsmart,petco and other businesses. I also translated for the higher ups when needed and showed respect and willingness that when my boss left for a business trip I was in charge of making sure everyone knew the schedule for the week and took care of any needs or issues that was going on. All the jobs above I worked for months up to years showing loyalty,respect, and integrity. I believe that as long as someone is willing to learn there is no reason for them to be stopped from any position in life.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Manager

Cash City
11.2023 - Current

Host

Juicy Seafood

High School Diploma -

West Creek High School
Jennifer Perez Manuel