Overview
Work History
Education
Skills
Timeline
Server

Jennifer Petri

Camp Verde,AZ

Overview

15
15
years of professional experience

Work History

Server/Manager on Duty

Dennys Restaurant
12.2007 - 02.2023
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Coordinated with suppliers and vendors to determine availability of required materials.
  • Trained employees in essential job functions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Supervised and coordinated team to provide guidance and support and maximize performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ

Skills

  • Brand Loyalty
  • Billing and Payment Processing
  • Training New Hires
  • Server Improvements
  • Restaurant Operation
  • Table Preparation
  • Credit Card Transaction Processing
  • Equipment Preparation
  • Organizing and Prioritizing
  • Guest Relations
  • Guest Satisfaction
  • Customer Experience
  • Employee Performance Evaluations
  • Cook Foods
  • Equipment Maintenance
  • Control Inventory Costs
  • Managing Deliveries
  • Maintain Food Safety
  • Counting Money
  • Front of House Management
  • Monitoring Food Preparation
  • Calm and Pleasant Demeanor
  • POS Terminal Operation

Timeline

Server/Manager on Duty

Dennys Restaurant
12.2007 - 02.2023

Maricopa Community Colleges - Rio Salado Community College

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Jennifer Petri