Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jennifer Ramos

Jennifer Ramos

Katy,TX

Summary

Resourceful and approachable professional with a strong track record in organizational support, project coordination, and executive assistance. Known for creating calm in fast-paced environments through clear communication, thoughtful problem-solving, and a proactive mindset. Trusted partner to senior leaders, offering seamless administrative support and helping teams stay focused and efficient. Experienced in managing office operations, coordinating events, training staff, and guiding day-to-day workflows with professionalism and care.

Overview

18
18
years of professional experience

Work History

Human Resources Coordinator

Graniti Vicentia
Houston, Texas
06.2022 - Current
  • Deliver strategic training sessions to senior leadership on critical HR operations, such as PIP management, FMLA regulations, terminations, and organizational policies to enhance leadership effectiveness and legal compliance
  • Create, Plan and Lead Employee Engagement events such as Employee Milestones, Holiday Events, Etc.
  • Assist employees and answer questions about company health benefit programs, including medical, dental, vision, disability, 401(k), HSA accounts, and other ancillary plans
  • Works with supervisor on the implementation of different HR initiatives
  • Facilitate onboarding efforts for new employees, ensuring a seamless experience from day one
  • Lead internal communications efforts, including company announcements, newsletters, and change management communications
  • Respond to internal inquiries regarding HR policies, procedures, and payroll
  • Provides guidance on policies and procedures to employees and managers
  • Ensure smooth day-to-day office operations by managing administrative workflows, coordinating supplies, and IT equipment, and maintaining up-to-date asset tracking (laptops, phones, etc.)

Leasing Consultant

Oak Villa Apartments
Houston, Texas
03.2012 - 02.2019
  • Conducted tours of available apartments, highlighting features and amenities
  • Processed rental applications, verified references and conducted background checks
  • Responded to tenant requests for maintenance services in a timely manner
  • Handled rent collection duties including issuing late notices or eviction notices if necessary
  • Promoted property to businesses in local area through marketing collateral, phone calls and email messages
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes
  • Managed and oversaw operations, maintenance, and administration of property
  • Monitored progress of the maintenance crew throughout each unit's move-in day to guarantee a successful transition into the unit

Sales Associate

Sunglass Hut at Macy's
Houston, TX
03.2010 - 01.2012
  • Assisted customers with product selection, sizing and styling
  • Restocked shelves as needed to ensure sufficient inventory levels
  • Trained new team members in cash register operation, stock procedures, and customer services
  • Upsold additional items based on customer interests and needs
  • Analyzed, monitored, and maintained inventory
  • Exceeded sales goals

Executive Assistant

God Created Marble and Granite
Houston, TX
07.2007 - 12.2011
  • Provided administrative support in preparing invoices, purchase orders, and other documentation required for daily business activities
  • Provided excellent customer service to ensure satisfaction of all clients
  • Scheduled appointments with clients and contractors to coordinate installation
  • Collected payments from clients
  • Monitored inventory levels of office supplies and placed orders when necessary
  • Monitored incoming emails and responded accordingly in a timely manner

Education

High School Diploma -

Jersey Village High School
05-2007

Skills

  • Management Support
  • Training and Mentoring
  • Benefits Coordination
  • Conflict Resolution
  • Employee Relations
  • Recruiting
  • Confidentiality
  • Multitasking
  • Administrative Experience
  • Event Planning
  • Onboarding Facilitation
  • Customer Service
  • Microsoft 365
  • Google Workspace
  • HRIS ( BambooHR LLC, Rippling )

Timeline

Human Resources Coordinator

Graniti Vicentia
06.2022 - Current

Leasing Consultant

Oak Villa Apartments
03.2012 - 02.2019

Sales Associate

Sunglass Hut at Macy's
03.2010 - 01.2012

Executive Assistant

God Created Marble and Granite
07.2007 - 12.2011

High School Diploma -

Jersey Village High School

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