Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Reamy

Cripple Creek,CO

Summary

Individual who posses high energy and a positively winning attitude with a desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Carries the capability and intricate knowledge it takes to work and run all area's within food and beverage.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Food & Beverage Manager

Double Eagle Hotel & Casino
Cripple Creek, CO
10.2023 - Current
  • Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
  • Resolved customer complaints regarding meal quality or service issues in a timely manner while ensuring satisfaction is achieved.
  • Moved throughout bars, dining and kitchen areas, visually monitored alignment with food quality and service standards and took relevant corrective actions.
  • Documented and administered progressive disciplinary actions
  • Responsible for invoices to be coded, copied, filed and entered into monthly sales generator.

Floor Lead

Double Eagle Hotel & Casino
Cripple Creek, CO
06.2023 - 10.2023
  • Increased customer loyalty through consistent and dependable service, great attitude and in-depth knowledge of products while making personal recommendations.
  • Maintained cleanliness of restaurant and server areas to Health and Sanitation standards.
  • Trained and coached new employees according to new hire procedures and proven sales strategies.
  • Maintained cash drawers and credit equipment to allow efficient and expedited process of customer transactions.

Education

High School Diploma -

Woodland Park High School
Woodland Park, CO
05-2006

Skills

  • Sanitation Standards
  • Food and Beverage Operations
  • Money Handling
  • Effective Communication
  • Attention to Detail
  • Multitasking
  • Reliable and Responsible
  • Adaptability and Flexibility

Certification

  • ServSafe Food Protection Manager Certified

Timeline

Food & Beverage Manager

Double Eagle Hotel & Casino
10.2023 - Current

Floor Lead

Double Eagle Hotel & Casino
06.2023 - 10.2023

High School Diploma -

Woodland Park High School

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Jennifer Reamy