Professional Summary
Overview
Work History
Education
Skills
Certification
SKILLS
Timeline

Jennifer Rincon

Abbott House
New York,NY
2
Languages
1
Certification
9
years of professional experience

Social services specialist coordinating 21+ cases in foster care case management, court preparation, and family engagement for children and families involved in the child welfare system. Supports home visits, supervised visitation, and Family Team Conferences while documenting safety concerns, progress notes, and permanency planning updates. Brings bilingual English/Spanish communication to multidisciplinary coordination with attorneys, social workers, foster parents, biological families, and service providers.

Work History

Case Planner

5 Months
Abbott House | 05.2023 - 10.2023
  • Supported foster care case management while maintaining compliance with ACS policies and agency procedures.
  • Prepared detailed case notes, progress reports, and documentation for case files.
  • Assisted with court preparation and attended court hearings in support of assigned cases.
  • Coordinated with attorneys, social workers, foster parents, biological families, and community service providers.
  • Participated in monthly Family Team Conferences FTCs to discuss case progress and permanency planning.
  • Conducted home visits to assess children’s safety, living conditions, and overall well-being.
  • Monitored supervised visitation between children and biological parents while documenting observations.
  • Maintained confidential client records and ensured documentation met agency standards.
  • Conducted follow-up phone calls and virtual meetings with clients and service providers.
  • Operated agency vehicles while completing field visits and home assessments.

Job Coach

1 Year 3 Months
AHRC New York City | 01.2022 - 04.2023
  • Supported individuals with developmental and learning disabilities in obtaining and maintaining competitive employment.
  • Conducted assessments to identify participant strengths, barriers, and employment goals.
  • Prepared employment reports, progress notes, and service documentation.
  • Maintained confidential participant records while ensuring documentation accuracy.
  • Coordinated with employers, families, and community agencies to support successful employment outcomes.
  • Provided workplace coaching, training, and ongoing support.
  • Monitored participant progress and compliance with program requirements.
  • Documented SEMP Supported Employment case notes and employment outcomes.

Student Aide – Financial Aid Office

1 Year 4 Months
John Jay College of Criminal Justice | 01.2018 - 05.2019
  • Assisted students with disabilities by providing testing accommodations, note-taking assistance, and academic support.
  • Reviewed confidential student records while maintaining privacy and compliance with institutional policies.
  • Organized electronic and paper records to improve office efficiency.
  • Answered phones, responded to inquiries, and assisted students with financial aid processes.
  • Proctored examinations and maintained testing integrity.
  • Supported financial aid staff through accurate recordkeeping and administrative support.

College Assistant – Financial Aid Office

1 Year 7 Months
Hostos Community College | 10.2014 - 05.2016
  • Assisted students with FAFSA and TAP application completion.
  • Reviewed confidential financial aid documents for completeness and accuracy.
  • Verified eligibility documentation and organized supporting records.
  • Assisted Financial Aid Counselors with document collection and verification.
  • Reviewed Federal Work Study contracts and timesheets for accuracy.
  • Maintained confidential paper and electronic student records in compliance with federal regulations.

Education

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice
  • Criminal Law
  • Criminal Procedure
  • Constitutional Law
  • Juvenile Justice
  • Evidence
  • Criminology
  • Corrections
  • Ethics in Criminal Justice

Associate of Arts - Criminal Justice

Hostos Community College

Skills

Data entry
Electronic case management systems
Microsoft Excel
Microsoft Outlook
Microsoft Word
Court preparation
Case notes
Family team conferences
Home visits
Client record management

Certification

  • Mental Health First Aid
  • Crisis Prevention

SKILLS

English Fluent
Spanish Fluent

Timeline

Case Planner

Abbott House
05.2023 - 10.2023Read More

Job Coach

AHRC New York City
01.2022 - 04.2023Read More

Student Aide – Financial Aid Office

John Jay College of Criminal Justice
01.2018 - 05.2019Read More

College Assistant – Financial Aid Office

Hostos Community College
10.2014 - 05.2016Read More

Hostos Community College

Associate of Arts from Criminal Justice
Read More

John Jay College of Criminal Justice

Bachelor of Science from Criminal Justice
Read More
Jennifer Rincon