Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jennifer Rios Bautista

Santa Maria,CA

Summary

Experienced in customer service at Kia Santa Maria, skilled in setting appointments, assisting patients, collecting data and documentation, and working effectively in a team with strong phone communication. Also worked as a behavior technician, supporting special needs individuals in developing skills and communication, and helping implement personalized improvement plans.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Behavior Technician

Amergis
Santa Maria, CA
10.2025 - Current

As a behavior technician I patiently support students with special needs by helping them improve their behavior and skills by following therapy plans, tracking their progress, and engaging them in daily activities.

BDC Representative

Kia Santa Maria
Santa Maria, CA
06.2024 - 10.2025

At this position I would manage customer service by answering calls and emails, providing car info, patiently helping customers setting appointments, and support sales and service teams.

Education

High School Diploma -

Pioneer Valley Highschool
Santa Maria, CA
06.2025

Skills

  • Active listening
  • Data collection
  • Documentation skills
  • Prompting and fading strategies
  • Positive reinforcement
  • Communication
  • Positive team
  • Quick learner
  • Multitasking and organization
  • Empathy and patience
  • Team collaboration
  • Flexibility and adaptability

Certification

CPR certification

Languages

Spanish
Full Professional

Timeline

Behavior Technician

Amergis
10.2025 - Current

BDC Representative

Kia Santa Maria
06.2024 - 10.2025

High School Diploma -

Pioneer Valley Highschool
Jennifer Rios Bautista