Jennifer Rodriguez
Houston,TX
Summary
Dedicated college student with over two years of experience managing daily administrative support tasks and operations. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Secretary
Quality Pool Renovations LLC
11.2019 - 09.2021
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Increased sales by 10%
Education
Bachelor of Science -
Texas A&M University
College Station, TX05.2027
High School Diploma -
Westfield High School
Houston, TX06.2023
High School Diploma -
Lone Star College System
Spring, TX06.2023
Skills
- Microsoft Office
- Computers and Technology
- Bilingual in Spanish and English
- Organize Files
- Email Correspondence
- Confidentiality Understanding
- Customer Relations and Communications
- Organizing and Categorizing Data
- Multitasking and Time Management
Certification
- CPR Certified
- Medical Ethics Training
- Medicare/Medicaid Fraud Waste & Abuse Training
- OSHA Bloodborne Pathogen Training - First Aid Curriculum
- Lean Six Sigma (white belt)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Secretary
Quality Pool Renovations LLC
11.2019 - 09.2021
Bachelor of Science -
Texas A&M University
High School Diploma -
Westfield High School
High School Diploma -
Lone Star College System
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