Jennifer Rodriguez
1807 Bayside St,TX
Summary
Detail-oriented Title Clerk at Toyota of Dallas with expertise in title processing and compliance verification. Enhanced customer satisfaction through effective communication and problem-solving skills. Successfully managed high-volume transactions while maintaining meticulous records, ensuring timely resolution of title issues and accurate documentation for seamless vehicle transfers.
Overview
6
6
years of professional experience
Work History
Title Clerk
Toyota of Dallas
Dallas, TX
09.2019 - Current
- Processed vehicle title applications and ensured compliance with state regulations.
- Maintained accurate records in dealership management system for all title transactions.
- Assisted customers in understanding title transfer procedures and requirements.
- Coordinated with local agencies to expedite title processing and resolve discrepancies.
- Reviewed documentation for completeness and accuracy before submission to authorities.
- Communicated with customers to resolve common title issues.
- Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
- Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
- Contacted State Motor Vehicle Department to determine status of pending titles.
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Organized and maintained a comprehensive database of all title transactions, allowing for easy retrieval in cases of disputes or audits.
Education
High School Diploma -
W.T White High School
Skills
- Title processing
- Record management
- Customer assistance
- Title status inquiry
- Lien release research
- Title transfer procedures
- Active listening
- Team collaboration
- Time management
- Problem-solving
- Teamwork
- Multitasking capacity
Languages
Spanish
Native or Bilingual
Timeline
Title Clerk
Toyota of Dallas
09.2019 - Current
High School Diploma -
W.T White High School