Jennifer Rojas
Bluffton,SC
Summary
Organization and punctuality is a key factor in my work process. I work well with others and I am a professional team player. I've made is a priority to build potential relationships with others to further my career and build confidence. With that being said, I also make it a priority to further my knowledge allowing me to provide excellent customer service.
Overview
7
7
years of professional experience
Work History
Sales Associate
Sherwin-Williams Paint Store
Hilton Head Island, SC
07.2023 - Current
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sales Associate
Old Navy
Anchorage, AK
01.2023 - 07.2023
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
88N Transportation Management
US Army
Camp Humphreys, S. Korea
05.2017 - 06.2018
- Monitored and tracked shipments to guarantee on-time arrival at destinations.
- Maintained accurate records and documents related to transportation operations.
- Coordinated transportation schedules and routes to ensure efficient delivery of goods.
Education
Transportation Management
Airload Planner
S. Korea12-2017
Transportation Management
U.S. Army Transportation School
Fort Lee, VA08-2017
High School Diploma -
Hilton Head Island High School
Hilton Head Island, SC05-2017
Skills
- Sales Development
- Payment Processing
- Order Processing
- Product Sales
- Customer Needs Assessment
- Promotional support
- Upselling
- Inventory Control
- Excellent communication skills
- Conflict Resolution
- Merchandising knowledge
- Multi-tasking strength
- Product Recommendations
- Time Management
- B2B sales and customer service
- Relationship Building
- POS System Operation
- Teamwork and Collaboration
- Problem-solving skills
- Paint product knowledge
- Store Opening and Closing
- Outgoing Personality
- Inventory Tracking
- Sales expertise
- Client Service
- Cash Register Operation
- Written and oral communication skills
- Exceptional customer service
Languages
Spanish
Native/ Bilingual
Timeline
Sales Associate
Sherwin-Williams Paint Store
07.2023 - Current
Sales Associate
Old Navy
01.2023 - 07.2023
88N Transportation Management
US Army
05.2017 - 06.2018
Transportation Management
Airload Planner
Transportation Management
U.S. Army Transportation School
High School Diploma -
Hilton Head Island High School