Jennifer Rumery
Winston-Salem,NC
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
14
14
years of professional experience
Work History
Restaurant Manager
Cin Cin Burger Bar
Winston Salem, NC
07.2021 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Bartender/ Manager
Bleu Restaurant And Bar
Winston Salem, NC
10.2008 - 08.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Education
Associate In Applied Science - Latent Evidence
Forsyth Technical Community College
Winston-salem, NCSkills
- Monitoring Food Preparation
- Investigating Complaints
- Anticipating Problems
- Database Interface and Query Software
- Staff Scheduling
- Delegating Assignments and Tasks
Timeline
Restaurant Manager
Cin Cin Burger Bar
07.2021 - Current
Bartender/ Manager
Bleu Restaurant And Bar
10.2008 - 08.2021
Associate In Applied Science - Latent Evidence
Forsyth Technical Community College
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