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Accommodating Patient Care Representative with 24+ years of proficiently working to ensure the best interests of health care providers and their clients are being met. Highly skilled in greeting patients and making them feel at home, Adept at scheduling appointments, Excellent customer service skills to remain professional and collected in tense situations and coming up with a resolution. Deep understanding of Athena and Epion .

Experienced with patient care support and effective communication. Utilizes organizational skills and attention to detail to ensure smooth healthcare operations. Knowledge of healthcare procedures and patient relationship management.

Dynamic Patient Care Representative with a proven track record at Ashtabula Regional Medical Center, excelling in customer service and complaint resolution. Skilled in employee training and critical thinking, I effectively managed high call volumes while maintaining patient confidentiality, ensuring a seamless experience for both patients and staff.
Experienced healthcare professional prepared to excel in patient care coordination. Skilled in managing patient interactions, addressing concerns, and facilitating seamless communication between healthcare teams. Strong focus on collaboration and adaptability, ensuring reliability and responsiveness to changing needs. Proficient in medical software, and empathetic support. Demonstrated excellent communication and problem-solving skills in fast-paced environment.

Understanding Patient Care Representative with 17 years of experience working in patient services. Highly skilled in conducting and coordinating patient care and registration. Sound knowledge of customer service practices. Maintains privacy and confidentiality of patients while providing first-rate customer service.
I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Knowledgeable professional enthusiastic about supporting best practices in healthcare operations, compliance and healthcare management. Demonstrated strengths in multi-area management, quality assurance, and service. Resourceful professional and collaborative team player and eager to remain teachable.

Jennifer Saenz

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Patient Care Representative

Front Desk Receptionist

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High School Diploma -

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Patient Care Representative

Front Desk Receptionist

High School Diploma -

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