Jennifer Salas
Delano,CA
Summary
Energetic and compassionate, bringing deep love for animals and strong commitment to their well-being. Knowledge of basic veterinary procedures and animal care, coupled with ability to handle and restrain animals effectively. Dedicated to making positive impact on both pets and their owners through attentive care and support.
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
4
4
years of professional experience
Work History
Vet Assistant
VCA Animal Hospitals
12.2023 - 11.2024
- Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
- Improved patient care by assisting veterinarians with examinations and treatments.
- Assisted in emergency situations calmly while supporting veterinarians with critical care procedures to stabilize patients quickly.
- Collected patient biopsies and blood samples for laboratory analysis.
- Assisted in diagnostic procedures such as radiographs, bloodwork analysis, and urine testing for comprehensive patient evaluations.
- Contributed to client satisfaction through compassionate communication regarding pet health concerns and updates on treatment progress.
- Enhanced clinic efficiency by maintaining clean and organized treatment areas, surgical suites, and kennels.
- Promoted a safe environment for both staff and patients by adhering to strict sanitation protocols in all work areas.
- Boosted vaccination compliance rates by following up with clients to remind them of upcoming appointments and necessary booster shots.
- Reduced recovery times by providing attentive nursing care to hospitalized animals under the supervision of the veterinary staff.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Restrained animals for examination and treatment.
- Followed safety protocols for handling animals.
- Observed animals for signs of distress or illness.
- Educated clients on post-surgical care and nutrition.
Assistant Manager
Prime Nutrition
08.2023 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
Receptionist
Veterinary Medical Center
04.2021 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Assisted with onboarding new clients and securing paperwork completion.
- Collected payments, processed transactions and updated relevant records.
Education
High School Diploma -
Vallejo High
Vallejo, CA08-2018
Skills
- Animal behavior
- Appointment scheduling
- Medical record-keeping
- Client communication
- Vaccine administration
- Reception duties
- Customer service
- Money handling
- Decision-making
- Team leadership
- Multi-tasking
- Bilingual
Languages
Spanish
Full Professional
Timeline
Vet Assistant
VCA Animal Hospitals
12.2023 - 11.2024
Assistant Manager
Prime Nutrition
08.2023 - 11.2023
Receptionist
Veterinary Medical Center
04.2021 - 07.2023
High School Diploma -
Vallejo High
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