Jennifer Santillan
Austin,Tx
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
Wisetek
11.2023 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Managed filing system, entered data and completed other clerical tasks.
Stay At Home Mom
None
12.2017 - 10.2023
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
DELI ASSOCIATE
WALMART
12.2016 - 12.2017
- Greet customers and express thanks to customers upon their complete satisfaction
- Operate slicing machines and tools in a safe and effective manner
- Cooked and prepared orders to customer's contentment
- Maintained and stocked deli items keeping the case stocked
- Cleaned all department equipment and maintained sanitation and cleanliness of all areas.
OFFICE MANAGER
HONEST AL'S INSURANCE
08.2015 - 08.2016
- Handled policy endorsements, payments, reinstatements, and new business applications in the office and by telephone
- Answer customers' questions and solving concerns regarding their insurance policies in the office and by telephone
- Typing notes of conversations with customers regarding their accounts on internal database
- Contacting customers for follow-ups and or giving insurance quotes
- Review insurance policies and procedures.
PROFESSIONAL PAINTER
HUITRON PAINTING
05.2003 - 05.2004
- Professionally painted the interior and exterior of residential homes
- Maintain, clean, and service equipment
- Stripped and refinished woodwork
- Stained and varnished
- Cleaned work area and maintained paint shop and tools, including assigned vehicle.
SECRETARY
PINEDA CONSTRUCTION
06.2000 - 07.2000
- Maintained construction documentation, project plans and files
- Prepared and submitted Sub-Contracts
- Handled scheduling for construction workers
- Maintained and calculated daily deposits
- Reconciled bank statements
Education
Legal Administrative Assistant in Business Law -
CAPITOL CITY CAREERS
07.2007
Skills
- Bilingual (Written and Verbal)
- MS Suite
- Typing (45 wpm)
- Data Entry
- Office Administration
- Microsoft Word
- Microsoft Excel
- File Organization
- Microsoft Outlook
- Filing
- Database entry
- Excel spreadsheets
- Data organization
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Wisetek
11.2023 - Current
Stay At Home Mom
None
12.2017 - 10.2023
DELI ASSOCIATE
WALMART
12.2016 - 12.2017
OFFICE MANAGER
HONEST AL'S INSURANCE
08.2015 - 08.2016
PROFESSIONAL PAINTER
HUITRON PAINTING
05.2003 - 05.2004
SECRETARY
PINEDA CONSTRUCTION
06.2000 - 07.2000
Legal Administrative Assistant in Business Law -
CAPITOL CITY CAREERS
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