Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Shaffer

Rutledge,TN

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Type industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Retail professional with extensive knowledge of fashion industry and current trends. Enjoys helping customers find stylish and affordable clothing and accessories.

Competent Job Title driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Overview

3
3
years of professional experience

Work History

Courtesy Clerk

Food City
Morristown, Tennessee
02.2020 - Current
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Collected more than Number shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Restocked and organized merchandise in front lanes.
  • Monitored safety and security concerns and reported to leadership for resolution.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Managed timely and effective replacement of damaged or missing products.

Education

Graduated -

Grainger High School
Rutledge, TN
05.2002

Skills

  • Customer Service
  • Cart Returns
  • Escorting Customers
  • Building Customer Trust and Loyalty
  • Collecting Carts
  • Bagging Procedures
  • Store Cleaning
  • Understanding Customer Needs
  • Upbeat and Positive Personality
  • Bagging Proficiency
  • Guest Greeting

Timeline

Courtesy Clerk

Food City
02.2020 - Current

Graduated -

Grainger High School
Jennifer Shaffer