Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

Jennifer Shaughnessy

Westerville

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Customer Service and Sales Associate

Lowes
Willoughby
05.2024 - Current
  • Delivered exceptional customer service to enhance customer satisfaction.
  • Processed credit card transactions accurately and securely.
  • Maintained comprehensive knowledge of store merchandise and policies.
  • Upsold additional items by assessing customer interests and needs.

Hostess

Red Robin
Willoughby
11.2023 - 06.2024
  • Escorted guests to tables upon arrival, ensuring prompt seating.
  • Demonstrated strong interpersonal skills while greeting customers warmly.
  • Welcomed guests upon arrival to create a positive first impression.

Cashier

Giant Eagle
Willoughby
05.2022 - 09.2023
  • Accurately operated cash register to process cash, check, and credit card transactions efficiently.
  • Provided assistance to customers in locating products, answering inquiries, and offering product information.
  • Acted as backup bagger during peak hours, ensuring rapid yet careful packing of groceries.

Patient Information Desk- Volunteer

Univeristy Hospitals
Willoughby
06.2022 - 10.2022
  • Provided customer service to visitors and patrons by answering questions, providing directions, and responding to inquiries.

Team Member

McDonald's
Willoughby
05.2021 - 09.2022
  • Assisted in training new employees on restaurant procedures and policies.
  • Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
  • Operated drive-thru window efficiently to ensure fast order processing times.

Education

Bachelor of Science - Social Work

The Ohio State University
Columbus, OH
05-2028

High School Diploma -

Willoughby South High School
Willoughby, OH
05-2024

Some College (No Degree) - General Studies

West Virginia University
Morgantown, WV

Skills

  • Active listening
  • Cash register operation
  • Sales expertise
  • Friendly and outgoing
  • Exceptional customer service
  • Upselling and cross selling

Affiliations

  • Buckeye Girls State 2023
  • Girl Scouts of Northeast Ohio

Languages

Spanish
Elementary

Accomplishments

  • Received recognition from Mayor of Willoughby, OH for attending Buckeye Girl's State 2023

Timeline

Customer Service and Sales Associate

Lowes
05.2024 - Current

Hostess

Red Robin
11.2023 - 06.2024

Patient Information Desk- Volunteer

Univeristy Hospitals
06.2022 - 10.2022

Cashier

Giant Eagle
05.2022 - 09.2023

Team Member

McDonald's
05.2021 - 09.2022

Bachelor of Science - Social Work

The Ohio State University

High School Diploma -

Willoughby South High School

Some College (No Degree) - General Studies

West Virginia University

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