Jennifer Silva
Austin
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
13
13
years of professional experience
Work History
Server
Blue Sushi Sake Grill
04.2021 - 12.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multi-table service efficiently and accurately.
- Collaborated with kitchen staff to ensure timely food delivery.
- Trained new team members on menu offerings and service standards.
Server/Assistant Manager
Cyclone Anaya's Restaurant
08.2018 - 04.2021
- Supervised daily operations to ensure service consistency and efficiency.
- Managed inventory levels, reducing waste through effective stock control practices.
- Led team meetings to communicate goals, expectations, and performance metrics effectively.
Host/Server/ Bartender
Pluckers Wing Bar
02.2013 - 08.2018
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlist and reservation system to optimize seating efficiency.
- Trained new hosts and servers on procedures and customer service standards.
- Opened new stores as an official corporate trainer
Education
Bachelor of Science -
Texas State University
San Marcos, Texas, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Blue Sushi Sake Grill
04.2021 - 12.2025
Server/Assistant Manager
Cyclone Anaya's Restaurant
08.2018 - 04.2021
Host/Server/ Bartender
Pluckers Wing Bar
02.2013 - 08.2018
Bachelor of Science -
Texas State University