Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Simon

Sugar Creek ,MO

Summary

Dynamic and results-driven professional with a strong background in customer service and security, notably at Rockwell Security. Proven ability to enhance customer experiences while ensuring safety and compliance. Skilled in cash handling and teamwork, consistently recognized for reliability and punctuality in fast-paced environments. Committed to fostering positive relationships and achieving operational excellence.

Overview

2026
2026
years of professional experience

Work History

Sales Associate

Wonder/Hostess
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Managed inventory levels, ensuring product availability and effective stock organization.
  • Processed transactions accurately, maintaining cash register integrity and customer satisfaction.
  • Collaborated with team members to achieve sales targets through effective communication and support.
  • Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Security Officer

Rockwell Security
Shawnee, KS
10.2021 - Current

•Ensure the security, safety, and well-being of all personnel, visitors.

•Monitoring surveillance equipment; inspecting buildings, equipment, and access points.

•Driving patrol vehicle to various sites over the course of 10 hour shifts.

•Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; removing

trespassers.

•Complete reports by recording observations, information, occurrences, and surveillance activities.

•Provide excellent customer service when interacting with property management, personnel, and pedestrians.

•Adhere to all company service and operating standards

•Remain in compliance with local, state, and federal regulations

Package Handler

FedEx Ground
Kansas City, MO
03.2017 - 12.2018
  • Operated package scanning equipment to ensure accurate tracking and processing of shipments.
  • Loaded and unloaded packages efficiently to maintain workflow and meet delivery schedules.
  • Adhered to safety protocols to minimize workplace hazards and ensure compliance with regulations.
  • Collaborated with team members to optimize sorting processes and improve operational efficiency.

Transportation Security Officer

Admiral Security Services, Inc.
Kansas City, MO
06.2015 - 12.2016
  • Conducted thorough security screenings to ensure compliance with transportation safety regulations.
  • Monitored passenger flow and identified potential security threats in high-traffic areas.
  • Collaborated with law enforcement to address security incidents and emergencies effectively.
  • Utilized advanced screening technology to detect prohibited items and enhance security measures.
  • Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
  • Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
  • Performed pat-downs to look for unauthorized materials and weapons.
  • Assisted in reducing wait times for passengers by executing swift and accurate security checks.
  • Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.

Education

Criminal Justice

Metropolitan Community College
Kansas City, Missouri, MO

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Cash handling
  • Stocking and receiving
  • Store opening and closing
  • Rf scanning
  • Keyholder
  • Loading and unloading
  • Passenger relations

Timeline

Security Officer

Rockwell Security
10.2021 - Current

Package Handler

FedEx Ground
03.2017 - 12.2018

Transportation Security Officer

Admiral Security Services, Inc.
06.2015 - 12.2016

Sales Associate

Wonder/Hostess

Criminal Justice

Metropolitan Community College