Jennifer Skelton

Reset shelves in Safeway stores

Delete old products

Reassuring all products on shelves are not expired.

Making sure all products are stocked and organized for best selling.

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Developed and implemented strategies to increase customer satisfaction and engagement.
• Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
• Worked the registers.
• Closing procedures/ opening procedures

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Provided exceptional customer service, addressing concerns or issues promptly and professionally.
• Assisted other team members to achieve goals.
• Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.
• Replaced merchandise stock throughout check-out lines and end-cap displays.
• Answered questions about store policies and addressed customer concerns.
• Assisted in training new hires, sharing knowledge and best practices for front end operations.
• Streamlined checkout process, reducing wait times for customers by efficiently handling transactions and bagging items.
• Reduced instances of shoplifting by vigilantly monitoring store floor and working closely with security.

• Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
• Trained other employees in customer service, food safety, and performance requirements.
• Set positive example for team members by providing high-quality, efficient service.
• Cross-trained existing employees to maximize team agility and performance.
• Taught new team members correct procedures for all areas of operations.
• Closing procedures at the end of the night.