Jennifer Smith
New Lexington,OH
Summary
Dynamic professional with a proven track record at Dollar Tree, excelling in customer service and cash handling. Recognized for enhancing store operations through effective teamwork and problem-solving skills. Adept at multitasking and maintaining attention to detail, ensuring a clean and well-stocked environment that boosts customer satisfaction. Skilled Machine Operator Packer with considerable experience in manufacturing and production environments. Strengths include operating machinery, ensuring quality control, and packing items efficiently. Proven ability to maintain high standards of productivity and adhere to safety protocols. Previous work resulted in improved packaging processes and increased efficiency.
Overview
34
34
years of professional experience
1
1
Certification
Work History
ASSISTANT MANAGER
Dollar Tree
New Lexington, OH
12.2022 - Current
- Support Store Manager daily operations, including customer service, front end operations, staffing, and ensuring a clean, well-stocked store, while also assisting with merchandising and inventory.
- Provide excellent customer service- Greeting customers, answer questions, and resolve concerns.
- Assist will all store functions
- Maintain a professional and friendly environment.
- Help maintain a clean and well-stoked store, including stocking shelves, displays and coolers.
- Assist in all areas of the store, including stockroom and sales floor, to company standards to include recovery.
- Assist with the receipt and return of DSD merchandise
- Assist in ensuring proper staffing coverage on a daily basis.
- Follow all company policies.
- Interact with customers
- Able to perform all opening and closing procedures.
- Process all Corporate directives including Pull and Hold/Destroy.
- Assist in management of cashiering activities to ensure all company cash handling practices and procedures are followed at all times by all associates.
Substitute Teacher
New Lexington School District
New Lexington, OH
09.2018 - 12.2022
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Uphold classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised lunchroom and recess activities.
Lead Teacher
Muskingum County Head Start
Zanesville, OH
09.2017 - 03.2018
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Intervention Specialist
Muskingum Valley Educational Service Center
Zanesville, OH
08.2016 - 05.2017
- Gathered, organized, and analyzed data on student needs and progress.
- Implemented tracking tools to evaluate successes and areas in need of improvement.
- Collaborated with teachers to assess needs, set objectives, and discuss strategies.
- Assessed and documented student progress with established goals.
- Instructed small groups of students using research-based instructional strategies tailored specifically for their individual goals.
Lead Teacher
Muskingum Valley Educational Service Center
Zanesville, Ohio
08.2015 - 05.2016
- Assisted in developing evaluation tools such as rubrics or checklists for assessing student work.
- Integrated technology into daily lessons to enhance student engagement and learning outcomes.
- Created detailed reports summarizing student performance data on standardized tests.
- Engaged in collaborative planning sessions with colleagues in order to design effective curricula for various grade levels.
- Monitored classroom instruction on a regular basis through observation, feedback, and collaboration with teachers.
- Maintained an open line of communication with administrators regarding curriculum implementation and program initiatives.
- Collaborated with other school staff to ensure that all students have access to a safe and supportive learning environment.
- Coordinated professional development activities for teachers within the department.
Intervention Specialist
Muskingum Valley Educational Service Center
Zanesville, OH
08.2014 - 05.2015
- Implemented evidence-based interventions and monitored progress of students over time.
- Instructed small groups of students using research-based instructional strategies tailored specifically for their individual goals.
- Advised teachers on how to modify curriculum content to accommodate individual differences among students.
- Developed behavior plans to address challenging behaviors in the classroom setting.
- Provided guidance to families regarding educational options for their children with special needs.
- Attended IEP meetings and served as a liaison between families, schools, outside agencies, and other professionals involved in the IEP process.
- Collaborated with teachers, administrators, parents and guardians to ensure student success.
- Participated in professional development activities related to special education practices.
- Developed individualized behavior intervention plans based on functional behavioral assessments.
- Facilitated weekly meetings with school personnel to review student data and plan strategies for improvement.
Cashier
Walmart
Zanesville, Ohio
03.2008 - 06.2009
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Machine Operator Packer (Shipping Department)
Longaberger Company
10.1992 - 03.2008
- Shipping products to customer
- Ensuring accurate shipping labels
- Packing and Labeling: Preparing orders for shipment by carefully packing items and applying accurate shipping labels.
- Customer Service: Addressing customer inquiries regarding their orders and shipping status.
- Data Entry: Maintaining accurate records of shipments and related information.
- Safety Compliance: Following safety protocols and procedures related to handling and shipping materials.
- Communicated effectively with supervisors about any changes made during the course of a job run.
- Followed safety procedures while operating machinery and wearing appropriate personal protective equipment.
- Checked labels against orders prior to placing them onto packages for accuracy.
- Inspected finished products for quality assurance, ensuring all items met customer standards.
- Accurately operated and monitored a variety of packing machines to ensure proper packaging of product.
- Stacked filled boxes on pallets according to company guidelines for shipping purposes.
Janitor
Croton Egg Farm
Croton, Ohio
04.1991 - 10.1992
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
- Follow established safety procedures while operating machinery and using chemicals.
- Ensure compliance with health regulations regarding the use of hazardous materials.
- Empty wastebaskets and trash containers.
- Sweep, mop and vacuum floors of all areas.
- Ensured compliance with health and safety regulations.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
Food Production Worker
Arbis
Junction City, Ohio
01.1991 - 04.1991
- Worked collaboratively with other team members in a fast-paced environment.
- Processed orders quickly and accurately according to customer specifications.
- Maintained a clean, safe work environment by adhering to all safety regulations.
- Measured ingredients accurately according to recipes.
- Operated machinery to process, package, and store food products.
- Followed all safety protocols in the production area.
- Ensured that all equipment was working properly before use.
- Labeled finished product containers with required information.
Education
Bachelor of Arts - Education
Muskingum University
New Concord, OH12.2014
Skills
- Excellent customer service
- Cash handling
- Problem solving
- Communication
- Time management
- Math
- Flexibility
- Customer service skills
- Building rapport
- Teamwork
- Packing procedures
- Team collaboration
- Machine operation
- Communication skills
- Attention to detail
- Hand-eye coordination
- Computer skills
- Self motivation
- Multitasking Abilities
- Organizational skills
Certification
4 Year Resident Educator Early Childhood (P-3) License, 07/28/21, 06/30/24
Timeline
ASSISTANT MANAGER
Dollar Tree
12.2022 - Current
Substitute Teacher
New Lexington School District
09.2018 - 12.2022
Lead Teacher
Muskingum County Head Start
09.2017 - 03.2018
Intervention Specialist
Muskingum Valley Educational Service Center
08.2016 - 05.2017
Lead Teacher
Muskingum Valley Educational Service Center
08.2015 - 05.2016
Intervention Specialist
Muskingum Valley Educational Service Center
08.2014 - 05.2015
Cashier
Walmart
03.2008 - 06.2009
Machine Operator Packer (Shipping Department)
Longaberger Company
10.1992 - 03.2008
Janitor
Croton Egg Farm
04.1991 - 10.1992
Food Production Worker
Arbis
01.1991 - 04.1991
Bachelor of Arts - Education
Muskingum University
Similar Profiles
Ronin AndersonRonin Anderson
General Maintenance Technician at Family Dollar/dollar TreeGeneral Maintenance Technician at Family Dollar/dollar Tree
Darlene CadoreDarlene Cadore
Regional Human Resources Manager at Dollar Tree-Family DollarRegional Human Resources Manager at Dollar Tree-Family Dollar
Alexis JenkinsAlexis Jenkins
Assistant Manager at Family Dollar/ Dollar TreeAssistant Manager at Family Dollar/ Dollar Tree
Jadon EdwardsJadon Edwards
Bulk Order Filler at Dollar Tree and Family Dollar Distribution CenterBulk Order Filler at Dollar Tree and Family Dollar Distribution Center
Kobe ThompsonKobe Thompson
Account Manager at Pk1 constructionAccount Manager at Pk1 construction