Jennifer Smith
Tyler,Texas
Summary
Experienced career development professional prepared to excel in guiding individuals toward their employment goals. Strong focus on team collaboration and achieving tangible results. Adept in communication, coaching, and problem-solving. Known for adaptability and reliability in dynamic environments.
Overview
12
12
years of professional experience
Work History
Sales Associate
JCPenney
05.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Community HealthCare Worker
Texas Department of State Health Services
04.2020 - 08.2024
- Answered Multi Line Phone
- Scheduled Patient Appointments
- Assisted with Immunizations and care of TB patients
- Updated & Maintained Patient Medical Records
Associate Data Entry
Home Depot
08.2019 - 04.2020
- Data Entry
- Cash Handling
- Problem Solving
- Maintaining day to day operations at the Customer Service Desk.
Customer Service Worker
Target
03.2017 - 08.2019
- Customer Service Desk
- Assist customers with returns
- Take customer payments
- Resolve customer issues
- Ensure work area is clean and organized
Job Coach
Goodwill Industries of East Texas
01.2014 - 07.2017
- Assist persons with physical and/or mental disabilities w/ job tasks
- Utilize approved techniques with problem resolution within the client’s workplace
- Maintain good working relationships with community vendors
- Prepare and administer testing for ability to obtain employment
- Conduct Job Readiness and Life Skills classes
- Data Entry
- Updating and maintaining client files
Education
CHW Certification -
University of Texas at Tyler
Technical Degree - Information Management
Keesler, AFB
High School Diploma - undefined
Northeast H.S.
Military - A1C
Air Force
01.1999
Certificate of Technical Studies - Job Coach
UT Tyler
Tyler05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
JCPenney
05.2025 - Current
Community HealthCare Worker
Texas Department of State Health Services
04.2020 - 08.2024
Associate Data Entry
Home Depot
08.2019 - 04.2020
Customer Service Worker
Target
03.2017 - 08.2019
Job Coach
Goodwill Industries of East Texas
01.2014 - 07.2017
Technical Degree - Information Management
Keesler, AFB
High School Diploma - undefined
Northeast H.S.
Military - A1C
Air Force
CHW Certification -
University of Texas at Tyler
Certificate of Technical Studies - Job Coach
UT Tyler
Similar Profiles
Alexia HowardAlexia Howard
Merchandising Assistant at JCPenneyMerchandising Assistant at JCPenney
Kathy OlsonKathy Olson
Sales Floor Supervisor at JCPenneySales Floor Supervisor at JCPenney
Jacob MyersJacob Myers
Wharehouse Worker at JCPenneyWharehouse Worker at JCPenney
Groshua SimpsonGroshua Simpson
Human Resource Business Partner /Customer Experience Manager at JCPenneyHuman Resource Business Partner /Customer Experience Manager at JCPenney
LaTunya DuncanLaTunya Duncan
Program Supervisor at Texas Health And Human ServicesProgram Supervisor at Texas Health And Human Services