Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Styles

Robbinston,ME

Summary

Dedicated and enthusiastic individual with a strong organizational skills seeking an entry-level Licensed Insurance Agent role. Committed to supporting team efforts in achieving organizational objectives. Skilled in managing multiple projects simultaneously with precision and efficiency, adept at task prioritization and timely delivery.

Overview

21
21
years of professional experience

Work History

Customer Service

Dunkin
06.2025 - Current
  • Cashier, customer service, order preparation

Stocking Team Lead

Walmart
02.2023 - 06.2025
  • Promoted to Team Lead May 2024
  • Planned for and coordinated a team of up to 20 associates to stock daily freight
  • Trained new team members by relaying information on company procedures and safety requirements.

Seasonal Package Delivery

UPS
10.2022 - 12.2022
  • Sort, load, and deliver packages to customers on a set route.
  • Complete package pick ups as needed.

Meat and Produce Associate

Walmart
12.2020 - 05.2021
  • Customer service, stocking shelves, inventory

Personal Lines Customer Service Representative

FA Peabody Company
03.2020 - 11.2020
  • Respond to customer calls and emails to quote new policies and service existing policies.
  • Prepare and send proof of insurance to car dealers and mortgage servicers.
  • Make copies, send faxes, general office tasks

Team Leader

Tractor Supply Company
09.2019 - 03.2020
  • Trained and supervised team of customer service representatives in providing quality service to customers.
  • Evaluated customer service staff performance and provided constructive feedback.

Interim Store Manager/ Assistant Manager

Tractor Supply Company
09.2017 - 07.2019
  • Cash deposits and daily paperwork.
  • Maintain safety and deposit information.
  • Handle customer complaints
  • Push company metrics like sales goals, loyalty and credit card sign up

Manufacturer's Representative

Florida Electrical Sales
03.2016 - 06.2017
  • Company Overview: Building/ Construction Sales Agency Representing 20+ Manufacturers
  • Respond to calls and emails from salespeople quoting jobs
  • Look up or call manufacturer to verify cost, availability, and lead time
  • Assist with shipping and receiving as needed.
  • Conduct warehouse inventories for each manufacturer
  • Building/ Construction Sales Agency Representing 20+ Manufacturers

Shift Leader

Dunkin' Donuts
04.2010 - 01.2015
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained new employees and delegated daily tasks and responsibilities.

Front Desk Associate

Baymont Inn & Suites
11.2007 - 11.2009
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Collected room deposits, fees, and payments.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Switchboard Operator

Hillsborough County Public Schools
01.2005 - 04.2005
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Announced important information and emergency notifications over PA system.
  • Answered calls on first ring and engaged customers with friendly, professional demeanor.

Education

Associate of Arts - Business Administration

Hillsborough Community College
Tampa, FL

Certificate of Technical Studies - Accounting Specialist

Erwin Technical Center
Tampa, FL

Skills

  • Active license for property and casualty insurance in Maine
  • Computer proficiency
  • Good Telephone Etiquette
  • Strategic leadership
  • Dependable and responsible
  • Excellent communication
  • Exceptional customer service

Timeline

Customer Service

Dunkin
06.2025 - Current

Stocking Team Lead

Walmart
02.2023 - 06.2025

Seasonal Package Delivery

UPS
10.2022 - 12.2022

Meat and Produce Associate

Walmart
12.2020 - 05.2021

Personal Lines Customer Service Representative

FA Peabody Company
03.2020 - 11.2020

Team Leader

Tractor Supply Company
09.2019 - 03.2020

Interim Store Manager/ Assistant Manager

Tractor Supply Company
09.2017 - 07.2019

Manufacturer's Representative

Florida Electrical Sales
03.2016 - 06.2017

Shift Leader

Dunkin' Donuts
04.2010 - 01.2015

Front Desk Associate

Baymont Inn & Suites
11.2007 - 11.2009

Switchboard Operator

Hillsborough County Public Schools
01.2005 - 04.2005

Associate of Arts - Business Administration

Hillsborough Community College

Certificate of Technical Studies - Accounting Specialist

Erwin Technical Center
Jennifer Styles