Jennifer Supan
Fernandina Beach,FL
Summary
Proven leader with a track record of enhancing customer satisfaction and team performance at Moonriver Pizza. Expert in time management and verbal communication, adept at resolving conflicts and cross-training staff to boost agility. Achieves results through complex problem-solving and a focus on high-quality service delivery.
Overview
20
20
years of professional experience
Work History
Manager
Moonriver Pizza
05.2006 - 10.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Bartender
Sandy Bottoms Beach Rentals
06.2004 - 12.2006
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Masters - Psycology
Merced
Macon, GA08.2003
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Manager
Moonriver Pizza
05.2006 - 10.2024
Bartender
Sandy Bottoms Beach Rentals
06.2004 - 12.2006
Masters - Psycology
Merced