JENNIFER TAPIA
Long Beach,California
Summary
Resourceful and dedicated high school student with excellent analytical skills and demonstrated commitment to providing great customer service. Strong organizational abilities with proven success managing multiple academic projects and volunteering events. Well-rounded and professional team player dedicated to continuing academic pursuits at a college level.
Overview
2
2
years of professional experience
1
1
Certification
Work History
SALES ASSOCIATE
LB Swag
Long Beach, California
09.2023 - 02.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
SALES ASSOCIATE
SHARA Belmont Shore
Long Beach, California
04.2024 - Current
- Developed strong relationships with clients, leading to repeat business and referrals.
- Maintained a high level of customer satisfaction by resolving inquiries and complaints in a timely manner.
- Handled cash transactions and processed payments accurately through POS systems.
- Provided exceptional customer service by assisting customers with product selection and inquiries.
Crew Member
Chipotle
Long Beach, CA
05.2025 - 11.2025
- Operated kitchen equipment safely and efficiently, ensuring compliance with health regulations.
- Maintained cleanliness and organization of workstations, contributing to a positive dining experience.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to optimize workflow during peak hours, enhancing efficiency.
- Took orders, prepared meals, and collected payments.
Hostess
Luna Bistro & Cafe
Long Beach, CA
09.2025 - Current
- Greeted and seated guests promptly, ensuring exceptional first impressions.
- Managed reservation system to optimize seating efficiency during peak hours.
- Coordinated with kitchen and waitstaff to ensure seamless service flow.
- Trained new host staff on company policies and customer service standards.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
High School - undefined
Millikan High School
06.2025
Skills
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Cash Handling
- Strong customer service orientation
- Friendly and positive demeanor
- Good organizational skills
Certification
Food handlers certificate
LANGUAGES
English – Native
Timeline
Hostess
Luna Bistro & Cafe
09.2025 - Current
Crew Member
Chipotle
05.2025 - 11.2025
SALES ASSOCIATE
SHARA Belmont Shore
04.2024 - Current
SALES ASSOCIATE
LB Swag
09.2023 - 02.2024
High School - undefined
Millikan High School