Jennifer Veles
Yucca Valley,CA
Summary
I have lots of experience with taking and making orders. I don’t have a problem with counting money and return exact change. I’m very good at communicating with customers and showing up for the job.
Overview
3
3
years of professional experience
Work History
Cashier
Popeyes
Yucca Valley
07.2023 - Current
- Processed customer transactions accurately and efficiently at busy food service location.
- Maintained cleanliness and organization of cashier area during peak hours.
- Assisted customers with menu selections and answered product-related inquiries.
- Collaborated with team members to ensure smooth restaurant operations during shifts.
- Handled cash, credit, and debit transactions while adhering to company policies.
- Provided friendly and prompt service to enhance customer dining experience.
- Resolved customer complaints swiftly to maintain positive relationships and satisfaction.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
- Assisted customers over the phone regarding store operations, product information and order placement.
Cashier
Firehouse Subs
Yucca Valley, CA
03.2023 - 06.2023
- Processed customer transactions accurately and efficiently at busy food service location.
- Maintained cleanliness and organization of cashier area during peak hours.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Processed customer payments quickly and returned exact change and receipts.
Education
Black Rock Highschool
Yucca Valley, CA01-2026
Skills
- Customer service
- Cash handling
- Team collaboration
- Point-of-sale operation
- Stock organization
- Communication skills
- Upselling techniques
- Online orders preparation
- Refund handling
- Empathy and patience
- Order packaging
- Order verification
- Order taking
Timeline
Cashier
Popeyes
07.2023 - Current
Cashier
Firehouse Subs
03.2023 - 06.2023
Black Rock Highschool