Jennifer Vera
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Dental Office Receptionist
Camilo Achury DDS PC
06.2022 - Current
- Facilitated effective communication between patients, dental staff, and insurance providers to ensure seamless coordination of care.
- Provided exceptional support to dentists during busy periods by taking on additional administrative tasks such as ordering supplies or coordinating staff schedules.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Optimized front desk operations by handling incoming calls professionally, directing inquiries to appropriate staff members as needed.
- Assisted in the implementation of new office software systems, leading to improved efficiency in daily tasks and overall workflow management.
- Managed office bookkeeping with insurance billing and patient payments.
Dental Office Receptionist
Sam's Family Dental
01.2021 - 06.2022
- Promoted a positive office environment through excellent customer service skills and professional demeanor at all times.
- Demonstrated strong multitasking abilities while simultaneously managing phone lines, reception area cleanliness, and general administrative duties.
- Increased patient retention rates by providing thorough follow-up communications regarding upcoming appointments or necessary treatments.
- Helped patients complete necessary medical forms and documentation.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Education
BBA - Healthcare Management
LaGuardia Community College of The City University of New York
Long Island City, NY06.2026
High School Diploma -
Newtown High School
Elmhurst, NY06.2022
Skills
- Dental Terminology
- Punctual and Reliable
- Front Office Management
- Customer Service
- Problem-solving abilities
- Money handling abilities
- Fluent Bilingualism
Languages
Spanish
Native or Bilingual
Timeline
Dental Office Receptionist
Camilo Achury DDS PC
06.2022 - Current
Dental Office Receptionist
Sam's Family Dental
01.2021 - 06.2022
BBA - Healthcare Management
LaGuardia Community College of The City University of New York
High School Diploma -
Newtown High School
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