Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Vergata

Pomona

Summary

Dedicated office manager skilled in medical billing and customer relationship management. Known for developing effective office procedures that enhance patient satisfaction and streamline operations, contributing to improved service quality and operational performance.

Overview

38
38
years of professional experience

Work History

Office Manager

Louis Morelli, MD
Smithville
12.1988 - Current

Managed daily office operations to ensure efficient workflow and processed medical billing for timely payment.

  • Coordinated patient appointments and maintained scheduling system.
  • Managed inventory and processed orders for office supplies.
  • Developed office procedures to enhance operational efficiency.
  • Maintained patient records and ensured confidentiality of sensitive information.
  • Maintained filing system for records, correspondence and other documents.
  • Handled phone inquiries and managed email correspondence to facilitate clear communication with patients and staff.
  • Managed office inventory and placed new supply orders.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Performed general bookkeeping duties such as reconciling bank statements.
  • Managed office budget to handle inventory, postage and vendor services.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Resolved patient complaints and addressed inquiries to enhance patient satisfaction and service quality.

Education

High School Diploma -

Absegami High School
Galloway, NJ
06-1987

Skills

  • Medical billing
  • Office management
  • Inventory management
  • Scheduling coordination
  • Record keeping
  • Customer relationship management

Timeline

Office Manager

Louis Morelli, MD
12.1988 - Current

High School Diploma -

Absegami High School
Jennifer Vergata