Jennifer Voves
Chippewa Falls,Wisconsin
Summary
Dependable general industry worker equipped for fast-paced work and changing daily
needs. Meets needs with attention to detail and hardworking approach. Seeks out
opportunities to go beyond basics and positively impact team.
Overview
33
33
years of professional experience
1
1
Language
Work History
Customer Service
08.2021 - 09.2023
- Wi
- Greeted guests promptly, shared daily specials and collected drink orders to offer superior service
- Showed enthusiasm and knowledge about new products and special promotions
- Completed opening and closing checklists according to set standards
- Followed alcohol awareness procedures to prevent guest intoxication
- Took orders, made drinks and provided refills for guests
- Memorized menu items, recipes and daily specials to answer questions and make recommendation to customers
- Trained new servers in restaurant procedures and customer service standards
- Handled multiple tables simultaneously with high service quality
- Transported food products, cleaned tables and counters, and stocked dining room supplies
- Monitored tables, offering add-ons and checking on guest satisfaction
- Engaged customers in friendly conversation to boost satisfaction and restaurant loyalty
- Assisted guests with making menu choices and took note of special requests.
Dispatcher/Data
Jahn Transport
La Crosse, WI
01.2017 - 08.2019
- Transferred data from hard copy to computer files and database systems
- Entered data by inputting alphabetic and numeric information using established procedures
- Created comprehensive Excel spreadsheets to organize large datasets
- Transferred data from hard copy formats into computer files and database systems
- Compared transcribed data with source documents to correct any errors.
Distribution Center, Ashley Furniture
Arcadia, Wi
03.2012 - 06.2017
- Cross-trained in warehouse operations to offer expert support for distribution needs
- Received incoming shipments of GMP and non-GMP materials following established procedures
- Oversaw materials management operations to support [Type] production environment
- Complied with universal safety precautions to protect personnel from biohazardous materials
- Monitored inventory levels and materials storage to maintain productive distribution systems
- Coordinated regular housekeeping to keep production spaces consistently inspection-ready
- Counted stock through daily cycles and documented data in computer database
- Coordinated and distributed backorders to meet customer needs
- Packed and unpacked items to be stocked on shelves in stockrooms, warehouses and storage yards
- Maintained clean containers, conveyors and work areas to minimize safety issues.
JV
06.1990 - 01.1990
- Checked completed work for errors to make necessary corrections
- Communicated with technical staff to resolve computer and software problems
- Verified outdated data to make necessary changes to records
- Retrieved data from databases or electronic files as requested by management.
Education
Certified Nursing Assistant - undefined
Western Wisconsin Technical College
High School Diploma - Required
Central High School
Skills
- Forklift Certified Warehouse operations
- Inventory control Material distribution and sourcing
- Support warehouse operations Verbal communication
- Organization
Timeline
Customer Service
08.2021 - 09.2023
Dispatcher/Data
Jahn Transport
01.2017 - 08.2019
Distribution Center, Ashley Furniture
03.2012 - 06.2017
JV
06.1990 - 01.1990
Certified Nursing Assistant - undefined
Western Wisconsin Technical College
High School Diploma - Required
Central High School