Jennifer Wanko
Puyallup,WA
Summary
Visionary Leader with over 15 years of progressive experience in a variety of industries. Skilled in talent recruitment, driving sales growth, operational management, budgeting, and training. Passionate about nurturing employee potential and cultivating collaborative cultures. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
8
8
years of professional experience
Work History
General Manager
VISIONWORKS
Tacoma, WA
10.2022 - Current
- Instrumental in opening 3 new locations, surpassing $1 million in sales within the inaugural year.
- Spearheaded new growth and sales through targeted marketing campaigns and optimized employee engagement initiatives
- Achieved award-winning customer service through ongoing empathetic training, problem-solving, and advocacy
General Manager
VISTA OPTICAL
Renton, WA
06.2020 - 10.2022
- Excelled in talent recruitment, onboarding, and mentorship, resulting in the retention of top-performing staff
- Consistently monitored P&L by implementing strategic budgeting, shrinkage prevention, and standardized processes.
- Implemented successful business strategies to increase revenue and target new markets.
Assistant Manager
OLYMPIC EYE CARE
Gig Harbor, WA
09.2017 - 06.2020
- Managed intricate medical billing, coding, and claims resolution, optimizing reimbursements.
- Helped customers find specific products, answered questions, and offered product advice.
- Managed database systems containing customer contact information.
Sales Associate Specialist
VISTA OPTICAL
02.2016 - 08.2017
Intake Coordinator
Bayada Nurses
Business Banker
PNC Bank
Education
Bachelor of Science in Business Administration -
Rider University
01.2007
Skills
- Talent Acquisition & Development
- Operations Management
- Strategic Sales Leadership
- Customer Experience Enhancement
- Budgeting, Forecasting & Analytics
- P&L Management
- Schedule Management
- Business Development
- Customer Relationship Management
- Advertising and Marketing
Timeline
General Manager
VISIONWORKS
10.2022 - Current
General Manager
VISTA OPTICAL
06.2020 - 10.2022
Assistant Manager
OLYMPIC EYE CARE
09.2017 - 06.2020
Sales Associate Specialist
VISTA OPTICAL
02.2016 - 08.2017
Intake Coordinator
Bayada Nurses
Business Banker
PNC Bank
Bachelor of Science in Business Administration -
Rider University
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