JENNIFER WARNER
Mount Wolf,PA
Summary
Vice President of Operations | Internal Controls | Operational Audit | Compliance & Risk Management Senior operations executive with extensive experience overseeing procurement, supply chain operations, financial controls, inventory governance, and enterprise systems. Proven ability to evaluate operational processes, strengthen internal controls, and implement systems that improve transparency, compliance, and reporting accuracy. Experienced in cross-functional operational audits, financial oversight, and process optimization across purchasing, logistics, sales operations, and finance.
Overview
29
29
years of professional experience
4
4
years of post-secondary education
Work History
Vice President of Operations
WerkShoppe
Palm Springs, CA
03.2023 - Current
- Operational Oversight & Internal Controls
- Direct global procurement operations including factory negotiations, purchase order lifecycle oversight, production scheduling, and packaging development.
- Implement internal control procedures across purchasing, vendor payments, customs documentation, and shipment coordination.
- Oversee international logistics operations to ensure regulatory compliance, cost control, and on-time delivery performance.
- Conduct inventory reconciliation reviews and reporting analysis to identify discrepancies and improve forecasting accuracy.
- Systems Governance & Process Optimization
- Lead administration and optimization of enterprise platforms including Cin7, QuickBooks, FileMaker, and MarketTime.
- Oversee EDI implementation, testing protocols, and issue resolution for major retail partners.
- Design standardized operational trackers including shipment tracking, purchasing budgets, and sales performance dashboards.
- Conduct workflow evaluations and implement process improvements to enhance operational efficiency and control compliance.
- Financial Controls & Reporting
- Oversee purchasing financials, vendor payment reviews, cost tracking, and margin analysis to ensure budget adherence.
- Develop financial monitoring tools to validate pricing strategies and maintain profitability.
- Coordinate with finance on accounts payable oversight and accounts receivable monitoring.
- Prepare executive-level reporting dashboards analyzing sales, inventory performance, and financial metrics.
- Sales & Account Operations
- Support operational infrastructure for major retail partners including West Elm, Royal Caribbean, Amazon, and specialty retailers.
- Oversee product testing documentation, cost modeling, compliance requirements, and product specification management.
- Conduct opportunity analysis and tariff impact assessments for retail programs.
- Prepare quarterly business review materials and executive sales performance reports.
- Royalty Administration & Compliance
- Manage artist royalty tracking, commission calculations, and contract compliance verification.
- Audit royalty reports to ensure payment accuracy and adherence to licensing agreements.
- Cross-Functional Leadership
- Partner with executive leadership on strategic planning, operational improvements, and growth initiatives.
- Coordinate trade show logistics, catalog distribution, and product introduction processes.
- Align operational workflows between sales, marketing, finance, and logistics to ensure consistent governance practices.
- Systems & Tools
- Cin7
- QuickBooks
- FileMaker
- MarketTime
- Shopify
- Amazon Vendor/Seller Platforms
- EDI Systems
- Microsoft Excel
- Financial Reporting Dashboards
- Inventory Management Systems
Director Of Operations
York Wallcoverings, Inc
York, PA
08.1997 - 05.2022
- Streamlined production processes to enhance efficiency and reduce operational costs.
- Led cross-functional teams to implement strategic initiatives aligned with company goals.
- Developed and monitored key performance indicators to assess operational effectiveness.
- Implemented continuous improvement programs, driving process enhancements across departments.
Education
High School Diploma -
Dallastown Area High School
Dallastown, PA 09.1984 - 06.1988
Skills
- Strategic planning and execution
- Organizational development
- Cost analysis and savings
- Business development
Websites
Accomplishments
- Implemented structured operational tracking systems across procurement, logistics, and inventory management, significantly improving visibility into purchase order lifecycle, shipment status, and financial reporting.
- Strengthened operational controls by conducting cross-system reconciliation reviews between ERP, financial, and sales reporting platforms to improve data accuracy and reduce reporting discrepancies.
- Developed centralized executive dashboards consolidating sales performance, inventory turnover, royalty obligations, and purchasing metrics, providing leadership with transparent operational insights.
- Standardized onboarding procedures and documentation requirements for retail and ecommerce partners, improving compliance consistency and reducing operational errors.
- Implemented cost analysis tools and pricing validation frameworks to monitor tariffs, product costs, and margin performance across major retail accounts.
Timeline
Vice President of Operations
WerkShoppe
03.2023 - Current
Director Of Operations
York Wallcoverings, Inc
08.1997 - 05.2022
High School Diploma -
Dallastown Area High School
09.1984 - 06.1988
Audit & Compliance Expertise
- Internal Controls & Operational Audits
- Design and evaluation of internal control frameworks across procurement, logistics, financial operations, and inventory management
- Operational audit reviews to identify process inefficiencies, compliance gaps, and financial risks
- Development and implementation of corrective action plans and process improvements
- Financial Oversight & Reporting Controls
- Financial reconciliation oversight including purchasing, vendor payments, inventory valuation, and royalty reporting
- Budget monitoring, cost analysis, and margin protection through financial review processes
- Development of executive reporting dashboards and KPI performance monitoring
- Risk Management & Process Governance
- Identification and mitigation of operational, financial, and supply chain risks
- Implementation of standardized procedures and documentation frameworks to ensure policy compliance
- Cross-department governance to maintain operational consistency and accountability
- Systems Governance & Data Integrity
- Enterprise system oversight including ERP and financial platforms (Cin7, QuickBooks, FileMaker, MarketTime)
- EDI governance including testing, compliance validation, and issue resolution with major retail partners
- Data integrity monitoring across sales, inventory, logistics, and financial reporting systems
- Contract & Royalty Compliance
- Royalty tracking administration, commission verification, and contract compliance monitoring
- Financial documentation and reporting structures supporting licensing and royalty payment accuracy