Jennifer Wenzel
Fernandina
Summary
Compassionate back office medical assistant with a proven track record of high productivity and efficient task completion. Specialized skills in patient care, medical record management, and clinical procedures enhance operational effectiveness. Strong communication, teamwork, and adaptability contribute to seamless support in fast-paced medical environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Back Office Medical Assistant
Millennium Physician Group
04.2022 - Current
- Managed electronic health records to ensure accurate patient information and compliance with HIPAA regulations.
- Assisted physicians during patient examinations and medical procedures, enhancing procedural efficiency.
- Administered injections and performed routine laboratory tests per medical staff instructions.
- Measured vital signs and collected medical histories to facilitate thorough patient examinations.
- Instructed patients on medication use, dietary restrictions, and lifestyle modifications to support adherence to treatment plans.
- Documented detailed notes during patient visits to ensure accuracy and continuity of care.
- Supported front office staff during peak times to optimize operational flow and efficiency.
- Reviewed charts prior to appointments for accuracy and completeness of patient information.
Back Office Medical Assistant
Harris Foot and Ankle
11.2021 - 03.2022
- Performed x-rays and assisted with vascular studies, ensuring accurate imaging results.
- Assisted in taking samples for lab analysis, adhering to HIPAA regulations throughout processes.
- Provided wound care assistance and supported physicians during minor procedures.
- Educated patients on medication usage and aftercare instructions for effective recovery.
- Facilitated patient referrals and coordinated communication among healthcare professionals.
- Answered phones to manage patient inquiries and appointment scheduling.
- Maintained a clean, organized office and exam rooms to ensure compliance with health standards.
- Recorded medical information and updated patient charts, verifying accuracy before each appointment.
General Manager
U-Haul International
Fernandina
05.2012 - 04.2021
- Successfully grew business annually while maintaining exceptional customer satisfaction.
- Managed all aspects of daily business operations, including budgeting and inventory control.
- Oversaw daily operations and managed staff at rental locations to ensure efficient service delivery.
- Developed customer service strategies to enhance client satisfaction levels.
- Tracked monthly sales to produce actionable reports for strategic business development.
- Tracked monthly sales to generate reports for business development planning.
- Hired and mentored new team members to bolster workforce capabilities.
- Monitored premises and enforced safety regulations to maintain a secure environment for staff and customers.
Education
Medical Assistant Technician - Jacksonville, FL
First Coast Career College
Jacksonville, FL01-2022
High School - St. Augustine, FL
Mill Creek Baptist Christian Academy
St. Augustine, FL06-2004
Skills
- Patient care and communication
- Vital sign assessment
- Injections administration
- Clinical procedures
- EHR management
- Medical terminology
- Laboratory procedures and sterilization
- Medical coding and clinical documentation
- HIPAA compliance
- Office administration
- Basic life support certification
- Certified in basic life support (BLS)
Certification
- NHA Certified Clinical Medical Assistant, 11/11/21
- CPR, 2025
- First Aid, 2025
Volunteer Experience
Student Ambassador, 07/01/21, Florida Career College
Timeline
Back Office Medical Assistant
Millennium Physician Group
04.2022 - Current
Back Office Medical Assistant
Harris Foot and Ankle
11.2021 - 03.2022
General Manager
U-Haul International
05.2012 - 04.2021
Medical Assistant Technician - Jacksonville, FL
First Coast Career College
High School - St. Augustine, FL
Mill Creek Baptist Christian Academy