Jennifer Wood
Yakima
Summary
Dynamic leader with a proven track record at Dr. Sears Wellness Institute and the American Council on Exercise, enhancing learning systems through innovative course design and effective communication. Skilled in Articulate software, Adobe Illustrator and fostering teamwork, I've significantly improved learning experiences and operational efficiency. Achieved higher engagement rates in educational programs by integrating adult learning theory and cutting-edge technology.
Overview
9
9
years of professional experience
Work History
Education Manager
American Council on Exercise (ACE Fitness)
09.2022 - Current
- Oversee content creation and delivery for Health Coach, Personal Trainer, and Group Fitness Instructor training courses.
- Develop and maintain training materials, including live classes, eLearning modules, quizzes, and assessments, ensuring accuracy and adherence to program approval requirements.
- Manage live education operations and instructor teams, including hiring, training, performance reviews, and career development.
- Support instructors in integrating virtual training platforms to enhance student learning experiences.
- Act as a liaison between instructors and leadership, participating in meetings to provide input on course development and delivery.
Senior Instructional Designer
Dr. Sears Wellness Institute
02.2016 - 09.2022
- Contributed to company growth by consistently delivering high-quality instructional design services that exceeded client expectations.
- Consulted with management and instructor team to define program development and instructional design needs.
- Evaluated the effectiveness of training programs through analysis of learner feedback and performance data.
- Enhanced e-learning experiences by designing interactive and engaging course content.
- Introduced new learning management system features which streamlined course delivery process.
- Consulted with management to define program development and instructional design needs.
- Generated course material and curricula based on student-centered learning.
- Used Adobe Illustrator and Articulate Storyline to create custom graphics and unique visual elements.
- Identified and corrected problems with current curricula and reduced technical issues.
- Incorporated multimedia elements into course designs to engage learners with various preferences and abilities effectively.
- Redesigned, updated and revised existing courses to meet current academic standards.
- Selected and modified existing instructional materials and developed new instructional materials.
Marketing and Operations
Dr. Sears Wellness Institute
02.2016 - 11.2019
- Adapted to and performed various roles across sales, marketing, and operations to meet organizational needs.
- Developed email marketing campaigns that resulted in higher open rates and clickthroughs.
- Developed sales collateral materials, ensuring consistency in branding and messaging.
- Designed compelling presentations for sales webinars, leadership appearances, and educational sessions for coaches.
- Conducted comprehensive industry research to inform and enhance sales and marketing strategies.
- Created compelling content for social media platforms, increasing user engagement and followership.
- Delivered exceptional customer service throughout the recruitment process for new candidates, addressing inquiries via phone, email, or in-person appointments efficiently.
- Streamlined internal processes for improved efficiency and productivity education operations.
- Managed the fulfillment process for training kits for new candidates, ensuring efficiency and continuous improvement.
Education
MBA - Marketing
University of Arizona
Tucson, AZBachelor of Arts - Philosophy
University of Notre Dame
Notre Dame, INPost-Baccalaureate Diploma - Secondary Education/Teacher of English
Bridgewater State University
Bridgewater, MASkills
- Educational technology
- Problem-solving
- Teamwork and collaboration
- Effective communication
- Strategic thinker
- Learning management systems
- Adult learning theory
- Course material creation
- Curriculum design
- Articulate Storyline and Rise
- Adobe Illustrator and InDesign
- Microsoft PowerPoint
Timeline
Education Manager
American Council on Exercise (ACE Fitness)
09.2022 - Current
Senior Instructional Designer
Dr. Sears Wellness Institute
02.2016 - 09.2022
Marketing and Operations
Dr. Sears Wellness Institute
02.2016 - 11.2019
MBA - Marketing
University of Arizona
Bachelor of Arts - Philosophy
University of Notre Dame
Post-Baccalaureate Diploma - Secondary Education/Teacher of English
Bridgewater State University
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