Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Jennifer Worman

Denton,Texas

Summary

UNT graduate with a Bachelor of Science and Sociology. Talented, young professional in search of an
opportunity that helps fulfill my passion for helping others and improving their day-to-day lives.
Highly organized analytical professional with superior goal setting, decision-making, and motivational skills.
Solid reputation for making positive impacts in every interaction both professionally and personally.

Overview

6
6
years of professional experience

Work History

HRIS Analyst

Omni Hotels and Resorts
06.2022 - Current
  • Manage database records for over 20,000 employees across 50 properties nationwide
  • Temporary assistant for the CHRO, CFO, CIO
  • Audit PTO and troubleshoot software errors
  • Prepare reports for HR, Paralegal, and management teams regarding legal cases, attendance/time off
  • Conduct a weekly Shoes for Crews audit for payroll deductions and acting as the liaison for the company to ensure a stable partnership
  • Assisting payroll with mass pay increase imports and Concur reimbursements
  • Granting associates access to UKG, Kronos WFC, Concur, and iCIMS
  • Scanned and hundreds of files searching for PI or EFT following a data breach and flagging files as needed
  • Providing support by configuring, testing, and integrating new implementations in UltiPro and Kronos WFC.

Licensing Specialist

SGWS
02.2020 - 06.2022
  • Execute new account set up in a timely manner
  • Ensure accounts have up to date permits to receive their orders the following day
  • Maintain communication with each state's branch to ensure legal practices
  • Fulfill and manage orders to achieve customer goals via SAP software.

E-commerce Specialist

SGWS
04.2020 - 11.2021
  • Build client relationships and manage orders to achieve customer satisfaction via SAP software
  • Create/assign Customer Business Administrators and assist customers in navigating the online ordering platform for 9 states
  • Entry and validation of pickups within state guidelines.

Customer Advocate

SGWS
02.2020 - 04.2020
  • Methodically prioritized time-sensitive cases and tasks depending on market demand and activity
  • Responsible for handling calls with customers to fulfill/manage orders
  • Develop and maintain effective professional communication lines with senior management, sales teams and customers.

Retail Sales Key Holder

Sunglass Hut
10.2018 - 02.2020
  • Communicate product knowledge, sales, and promotions to customers to ensure the opportunity for a well-informed decision
  • Participated in district/region conference calls to a deliberate position in business sales compared to Corporate
  • Responsible for pricing markdowns, inventory control, daily sales goals, and processing transactions.

Education

Bachelor of Science and Sociology - Sociology

University of North Texas
Denton, TX
06.2019

Associates Degree -

North Central Texas College
Denton, TX
08.2016

Skills

  • Microsoft Excel
  • UKG Pro
  • Kronos Workforce Central
  • ICIMS
  • ADP
  • FileZilla (FTP)
  • SAP Concur
  • Salesforce
  • Business Intelligence (BI)
  • Detail oriented
  • Emotional intelligence
  • Adaptability
  • Excels in conflict resolution
  • Strong Communication skills (verbal, written, motivation, facilitation of strong working relationships)

Volunteer Experience

  • Denton Rehabilitation & Nursing Center
  • Lake Dallas Animal Shelter

References

References available upon request

Timeline

HRIS Analyst

Omni Hotels and Resorts
06.2022 - Current

E-commerce Specialist

SGWS
04.2020 - 11.2021

Licensing Specialist

SGWS
02.2020 - 06.2022

Customer Advocate

SGWS
02.2020 - 04.2020

Retail Sales Key Holder

Sunglass Hut
10.2018 - 02.2020

Bachelor of Science and Sociology - Sociology

University of North Texas

Associates Degree -

North Central Texas College

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