JENNIFER HAWKINS
Troutdale,Oregon
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every staff/resident a positive and memorable experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Appointment Coordinator
FAIRLAWN HEALTH AND REHAB
Gresham, OR
10.2023 - Current
- Scheduled appointments for customers in person or by telephone.
- Responded promptly to any changes or cancellations of existing appointments.
- Answered phone calls, emails, and other inquiries from patients regarding appointment scheduling.
- Ensured that all necessary paperwork was completed prior to scheduled appointments.
- Maintained up-to-date records of patient appointments in the electronic medical system.
- Contacted referring physicians offices as needed to obtain additional information about referred patients' needs.
- Coordinated and scheduled patient appointments with physicians and other healthcare providers.
- Scheduled and confirmed appointments.
Central Supply Coordinator
FAIRLAWN HEALTH AND REHAB
Gresham, OR
01.2019 - Current
- Directed receiving and storage of incoming supplies.
- Tracked orders from vendors, processed invoices, and verified accuracy of shipments received.
- Monitored stock levels through periodic physical inventories and communicated results to management team as needed.
- Planned, organized and monitored the daily operations of the Central Supply Department.
- Ensured that medical staff had access to necessary supplies in a timely manner.
- Managed special projects related to ordering, stocking or disposing of medical supplies.
Certified Medication Aide
FAIRLAWN HEALTH AND REHAB
Gresham, OR
06.2013 - Current
- Assisted with medication administration, including dispensing and documentation of patient medications.
- Maintained accurate records regarding patient's medical history, vital signs and progress notes.
- Provided patient education regarding medications and their potential side effects.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Maintained current knowledge of state regulations related to medication administration.
- Monitored vital signs during medication administration to quickly identify complications.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Calculated dosages accurately based on physician orders and age-specific dosing guidelines.
- Maintained medication stock and cleaned patient rooms and equipment.
Certified Nursing Assistant
FAIRLAWN HEALTH AND REHAB
Gresham, OR
06.2013 - Current
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Reported changes in patient condition to registered nurse or physician.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Education
Some College (No Degree) -
MHCC
Gresham, ORSkills
- Call Routing
- Appointment Confirmation
- Appointment Setting
- Excellent Phone Etiquette
- Calendar Scheduling
- Calendar Maintenance
- Strong Organization
- Follow-Up Skills
Certification
- CERTIFIED NURSING ASSISTANT SINCE 2002
- CERTIFIED MED AIDE SINCE 2009
Affiliations
- HIKING IS A PASSION
- LOVE TO ORGANIZE
- LOVE TO BAKE WITH MY KIDS
Timeline
Appointment Coordinator
FAIRLAWN HEALTH AND REHAB
10.2023 - Current
Central Supply Coordinator
FAIRLAWN HEALTH AND REHAB
01.2019 - Current
Certified Medication Aide
FAIRLAWN HEALTH AND REHAB
06.2013 - Current
Certified Nursing Assistant
FAIRLAWN HEALTH AND REHAB
06.2013 - Current
Some College (No Degree) -
MHCC