Jennifer Mucino Rodriguez
Summary
Proven team player and efficient problem-solver, I excel in customer service and cash handling, as demonstrated during my tenure at Kohls. Fluent in Spanish, I enhance customer experiences and operational efficiency. My commitment to reliability and organizational skills drives positive outcomes, with a track record of improving customer satisfaction.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
Kohls
10.2019 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
After-School Program Leader
Think Together
07.2021 - 06.2024
- Monitored student safety while conducting indoor or outdoor activities.
- Assisted students with homework completion, providing individualized support and guidance as needed.
- Managed behavioral issues and used positive behavior strategies for groups of up to 30 students.
- Provide students with a lesson every day.
Baker/Prep Cook
Sands Hotel & Spa
04.2018 - 07.2018
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Cashier /Retail Sales Associate
Palms Springs General Store
01.2018 - 03.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Heavenly Couture
11.2016 - 08.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Cardenas Market
12.2015 - 12.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
El Pollo Loco
03.2015 - 10.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier /Restaurant Server
Taqueria Chicali
10.2014 - 02.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Desert Hot Springs High School
Desert Hot Springs, CA06.2014
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Cash Handling
- Customer Assistance
- Reliability and punctuality
- Store Opening and Closing
- FLUENT IN Spanish
- Truck unloading
- Reliable and Responsible
- Organization
Languages
Spanish
Professional Working
Timeline
After-School Program Leader
Think Together
07.2021 - 06.2024
Retail Sales Associate
Kohls
10.2019 - Current
Baker/Prep Cook
Sands Hotel & Spa
04.2018 - 07.2018
Cashier /Retail Sales Associate
Palms Springs General Store
01.2018 - 03.2018
Sales Associate
Heavenly Couture
11.2016 - 08.2017
Cashier
Cardenas Market
12.2015 - 12.2016
Cashier
El Pollo Loco
03.2015 - 10.2015
Cashier /Restaurant Server
Taqueria Chicali
10.2014 - 02.2015
High School Diploma -
Desert Hot Springs High School
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